Reviews

After I booked I got no confirmation invoice so had to ring them and they took 3 months to reply to emails. So their admin department needs to
Improve. When I booked the holiday I was told the transfer from hotel to boat was 4 hours it turned out to be 7 hours with a lunch stop in a squashed mini bus. I was the only person in the group that was charged £280.00 flight supplement. I rang the airline in question and they had never heard of a flight supplement, so why was I charged this I booked 11 months before departure. The cabins were excellent and service. Breakfast was the best meal. Lunch and dinner no choice just a set meal. The evening dessert none of us liked so we all asked for ice cream which was given but reluctantly. All excursions were interesting and right amount of time off the boat due to the temperature. On leaving the boat after the cruise had finished and driven to the airport, lunch was included at one of Wendy Wu’s hotels but lunch at 10.30 in the morning!!
The hotel that we stayed at on the island was good and right on the beach, but evening service in the restaurant was shocking 2 hours for 2 courses and we were the only people in the restaurant. There were only 7 people who had booked for this cruise when the boat held approximately 70 guests. I am really not sure whether I would use this company again.

Amazing holiday with so many special moments! Visited the major temples and archaeological sights plus local villages and beautiful places such as Kandy. Nuwara Ellia was fabulous for Christmas with blazing fires, Santa Claus and a feast. The trip finished with New Year in Colombo, the most incredible array of food and a birdseye view of the fireworks. Can’t recommend highly enough.

Speedy, efficient and pleasant

I knew what I wanted in terms of package but the booking process was simple and all questions were answered swiftly and knowledgeably. Also additional free night was added as a bonus

Excellent customer service.
Made booking my tour so simple.
Can't recommend Wendy Wu highly enough.

Second tour with them.

Knowledgable and patient advisor. All details clarified and questions answered clearly. Great support by Sheryl.

Beau was really helpful and friendly. Made it a pleasure to book our holiday.

Fabulous tour, made even better by our guide Jorge and our driver Marlon.
Varied - from the animals and reptiles, birds and insects to the culture.

The website was very easy to use and was detailed and informative, making all necessary details readily accessible. I chose to make the booking by telephone. The person we spoke to was knowledgeable and helpful.

Horrendous with hours of travel on bus with guide who noone could understand. Very little to see.

I loved India, fascinating country despite the poverty & pollution. Such an interesting culture & people, welcomed everywhere we went with big smiles. The people dress in such fabulous colours & styles, it’s wonderful to see.
Our guide, driver & co pilot were excellent I couldn’t fault their attention to detail. They went the extra mile to make our Xmas experience the best. Our visit to Rathambore National Park was one of the highlights, when we got to see two female Bengal Tigers. Also loved Bundi which is off the main tourist route, so for me it was authentic & few tourists there.
All in all, a great way to spend Christmas.
I was ready for vegetables, when I got home & a while before I eat curry. However I go away to experience another culture not what I have at home.

I enjoyed Thailand and the itinerary was good, but for me the holiday was spoiled by the tour guide whose communication and organisation were poor. Also we missed seeing the Doi Tung Palace and Mae Fah Luang Garden as they were not on the tour guides itinerary.

Very easy to navigate the site and to book online. This will be my first trip with them.

Cheryl was so helpful answering all our questions, finding best flights etc.
It mad booking so easy