Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

66052

Sunday 09 Feb 2025

Overview Rating:

Our Tour: Excellent

Superb organisation, knowledgeable guides, helpful staff. Well-organised visits.

Food good; if anything too much, but they adjusted with experience. Bit low on fruit towards the end of voyage. Overloaded on sticky rice! Avoid western-style food (unless trained by a western chef!)

Room was great (clean, although some minor signs of wear). Clean and comfortable bed.

55032-PRE

Sunday 09 Feb 2025

Overview Rating:

Our Service: Excellent

Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

69522-PRE

Sunday 09 Feb 2025

Overview Rating:

Our Service: Excellent

Very helpful guy who listened to what we wanted then gave us suggestions. He worked at giving us a very interesting trip to Japan.

Angkor to the Bay

Saturday 08 Feb 2025

Overview Rating:

Our Service: Excellent

Singapore to Bangkok by Rail

Saturday 08 Feb 2025

Overview Rating:

Our Service: Excellent

As expected, excellent as usual. Ronseal

72012-PRE

Saturday 08 Feb 2025

Overview Rating:

Our Service: Excellent

Excellent. Gary was very helpful and gave us lots of information. He didn’t rush us and he gave us good discounts. Booking was smooth and easy.

Grand Mekong Odyssey

Friday 07 Feb 2025

Overview Rating:

Our Tour: Good

Accommodation was very good throughout.
Organised trips were good although I feel a couple of day's too much was Organised leaving little free time to explore individually.
Due to time constraints sometimes it was a taste of, rather than an indepth visit of somewhere.
Although all inclusive, all meals except breakfast were set menu's, which means you get to enjoy local food, however no choice of what you have
There were some real highlights and I feel good value for money. Definitely head off with a sense of adventure and a sense of humour and enjoy the journey.

Grand Tour of Indochina

Friday 07 Feb 2025

Overview Rating:

Our Service: Excellent

Informative helpful Agent who worked out best deal and arrangements for us.

Grand Mekong Odyssey

Friday 07 Feb 2025

Overview Rating:

Our Tour: Good

The cabin was a good size and staff were excellent. The meals were well prepared if a little repetitive. The crew always made sure we were well looked after.
As an aside, the crew did all they could to make the cruise pleasant but there isn’t actually that much to see or do in the delta. This is a matter for the tour organisers and in no way reflects badly on the stay on board.

66052-PRE

Thursday 06 Feb 2025

Overview Rating:

Our Service: Excellent

I can't fault the service I've had so far. I rang and was answered very quickly, definitely a plus in my book! Cheryl gave me all the information I asked for and made the process extremely easy and pleasant. This,so far, is the best service we've had from a holiday company. I travel quite regularly and this is my first time with Wendy Wu, but hopefully won't be the last.

Japan Uncovered

Thursday 06 Feb 2025

Overview Rating:

Our Service: Excellent

Very good. Helpful and informative.

A China Experience

Thursday 06 Feb 2025

Overview Rating:

Our Service: Excellent

Prompt and extremely helpful when booking

Thailand & Laos Adventure

Wednesday 05 Feb 2025

Overview Rating:

Our Tour: average

A fascinating trip though northern Thailand and Laos.
There are an awful lot of temples and buddhas involved but many of the temples are very special.
There's quite a few days when you're just traveling (2 days in a boat on the Mekong feels a bit pointless)
The people we met were lovely and if you just learn how to say hello and thank you then they are all amazing.
This is an all inclusive trip - if you like going out to find your own meals then this is not a good choice.
My favourite part of the trio was our time in Luang Prabang - a beautiful city.

Vietnam at a Glance

Wednesday 05 Feb 2025

Overview Rating:

Our Tour: Good

I thoroughly enjoyed this trip. My first time with Wendy Wu and first time as a guest rather than a tour leader. Firstly to say that Tuan our leader was exceptional. Very knowledgeable, fun and a good leader. When 2 of the group had to stay on for medical reasons, he dealt with things calmly and was always in control. Generally hotels were good. Clearly with all meals included there wasn't going to be much choice. However a set dinner for 95% of all meals got a little bit tedious. Would definitely book Wendy Wu again.