Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Gems of China

Friday 12 Jul 2024

Overview Rating:

Our Service: Excellent

Excellent service when we booked our 2nd holiday with you[ a back to back tour ].
We booked with Arti Gondola.

Gems of China

Friday 12 Jul 2024

Overview Rating:

Our Service: Excellent

Excellent service when we booked our 2nd holiday with you[ a back to back tour ].
We booked with Arti Gondola.

Japan by Rail

Thursday 11 Jul 2024

Overview Rating:

Our Service: Excellent

Great holiday delivery and their tour reps cover every eventuality

Wonders of China

Thursday 11 Jul 2024

Overview Rating:

Our Service: Excellent

Japan Uncovered

Wednesday 10 Jul 2024

Overview Rating:

Our Tour: Good

We really enjoyed our tour of Japan. It was a very good group and Shioji was one of the best guides we've ever had - warm, confident, knowledgeable, encouraging, amusing and always helpful. Nothing was too much trouble for her. It was full-on but we expected that and, being retired, we could recover once home. There were a large number of temples/shrines but, again, we knew that from the itinerary. However, although we have travelled widely, we weren’t keen on most of the Japanese food!

Georgia, Armenia & Azerbaijan

Monday 08 Jul 2024

Overview Rating:

Our Tour: Excellent

This holiday had everything. Fantastic scenery, culture, history, food and wine.

Wonders of China

Monday 08 Jul 2024

Overview Rating:

Our Tour: Excellent

During our visit to China from 6th June 2024 to 24th June 2024, we were pleasantly surprised to discover a world that defied our preconceived notions. Our guide, George Pu, showed us the true beauty of China, surpassing all expectations. In fact, he is undoubtedly the best guide we have ever had, and we have traveled to several destinations around the world, our first being with Wendy Wu, and it certainly won't be our last as we are eager to visit again soon.

Upon our arrival in China and meeting George, we had carried misconceptions fueled by propaganda from my own nation. However, we quickly realized that China is a stunning place that I now deeply envy. George's pride in China is unmistakable, and his passion is both admirable and infectious. His love for his homeland has left a profound impact on both myself and my husband, and we will always treasure the wonderful experience he provided us and the way he showcased the beauty of China.

Zhangjiajie Short Stay

Sunday 07 Jul 2024

Overview Rating:

Our Tour: Good

The cruise was first class with a highly efficient service team on board to look after us so well. The resort was fine as well except that a number of rooms are not suitable for less mobile clients eg steps with no rails or pull handles.

Best of Japan

Sunday 07 Jul 2024

Overview Rating:

Our Service: Excellent

Helpful and friendly staff, with good knowledge

Japan Uncovered

Friday 05 Jul 2024

Overview Rating:

Our Service: Excellent

Friendly and helpful

Wonders of China

Friday 05 Jul 2024

Overview Rating:

Our Tour: Good

What a wonderful country, so steeped in history and scenic views . Will definitely be going back but will go in off season, as it was too hot in June

Japan by Rail

Friday 05 Jul 2024

Overview Rating:

Our Tour: Good

Excellent trip with first rate guide.

However, the last 3 days travel ending in Sapporo were probably too much for us. A lot of travelling for no real difference to what we had seen & enjoyed earlier in the trip.

Singapore to Bangkok by Rail

Thursday 04 Jul 2024

Overview Rating:

Our Service: Excellent

First rate

Natural Treasures of China

Tuesday 02 Jul 2024

Overview Rating:

Our Service: Excellent

Booked online but process very easy to complete.. No hassle at all! Good start to what should be a wonderful trip to see China’s Natural Treasures

Highlights of India

Monday 01 Jul 2024

Overview Rating:

Our Service: Excellent

I contacted Keith following the recent roadshow in Southend to discuss a potential booking to India. He couldn’t deal with me at that moment but arranged for Julia to call. She contacted me within 5 minutes and answered my queries regarding changes to the flights. I booked the tour as consequence and received the confirmation shortly afterwards.