Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Glories of China

Thursday 02 May 2024

Overview Rating:

Our Tour: Excellent

Tour guide Ruby was magnificent. This was an intense and packed tour with everything you could want except Pandas

Japan Uncovered

Wednesday 01 May 2024

Overview Rating:

Our Tour: Excellent

Well planned itinerary led by a superb guide. She was knowledgeable and hard working,always willing to help.

Journey through Japan

Wednesday 01 May 2024

Overview Rating:

Our Tour: average

I felt it was just a skirting visit of Japan. There were many sights in Kyoto I would have liked to visit during the half day off we had. I would have liked to see more of the wild Hokkaido which I have heard so much about. The time we spent at the tea ceremony and print making was a bit of waste of time. Sake making factory was also a waste of time, although I enjoyed drinking some of the sake

Classic Mekong

Wednesday 01 May 2024

Overview Rating:

Our Service: Good

Answered all our questions and booked for us at this stage that is all we can comment on.

Discover Japan

Wednesday 01 May 2024

Overview Rating:

Our Tour: Excellent

Great if like us, you haven't been to Japan before and would find the country difficult to navigate. It seems expensive on the face of it, but actually with all the flights and meals included it's reasonable in comparison to others. Our guide was the tops and with a group of 27 - mostly antipodean and UK participants, she managed us well. You get to see a lot but don't expect a lot of time off. I recommend you stay longer than the tour dates if you want that. This was our first organised tour, which takes a bit of getting used to. You are giving up some freedom for certainty and a lot less to worry about. Highly recommended.

China Delights

Wednesday 01 May 2024

Overview Rating:

Our Tour: Excellent

Amazing experience.

Kerala and the Southern Highlights

Wednesday 01 May 2024

Overview Rating:

Our Service: Excellent

Informative and helpful
I am given detailed answers to all my questions and suggestions to help making the right decisions on flights.

China Delights

Wednesday 01 May 2024

Overview Rating:

Our Tour: Excellent

China Explorer

Wednesday 01 May 2024

Overview Rating:

Our Service: Excellent

Excellent customer service. Hannah helped me through my options in a clear way and booking was quick and easy. Thankyou

Portugal Uncovered

Tuesday 30 Apr 2024

Overview Rating:

Our Service: Excellent

Simple and straightforward

Treasures of Turkey

Tuesday 30 Apr 2024

Overview Rating:

Our Tour: Excellent

Another successful WendyWu holiday, excellent guide (Ilhan) with great knowledge of the places visited on the itinerary. Lovely hotels & good variety of food from many different sorts of restaurants.
Coach driver Mustafa's patience driving group safely around the sights of Turkey was second none.

Discover Japan

Tuesday 30 Apr 2024

Overview Rating:

Our Tour: average

A tour group of 28 people with ages ranging from 27 to 88 years old was made even more unwieldy by the poor fitness levels of some clients , despite the best efforts of an excellent guide. Hotels and food were very good but I was disappointed to learn that several hotels were not Japanese owned. Whilst the sites visited ticked the key tourist boxes, the punishing schedule too often left insufficient time to appreciate those sites and some less fit members of the group frequently had to sit out to await the return of the others .
In no way is this a criticism of our dynamic, well informed and endlessly patient guide or indeed of our equally forebearing and delightful companions.
This was a significantly overpriced tour sold by a company with an impressive website to hook the gullible …like me.

A Mekong Experience

Tuesday 30 Apr 2024

Overview Rating:

Our Tour: Good

Majestic Yangtze

Monday 29 Apr 2024

Overview Rating:

Our Tour: Excellent

Full on holiday with lots to see and do. Lots of walking lots of steps but well worth the effort.
Good local tour guides, who looked after us well.
Good support from the UK team prior to going.
Every aspect had its own “wow” moment.

Japan Uncovered

Monday 29 Apr 2024

Overview Rating:

Our Tour: Excellent

Wonderful timing with cherry blossom time in full bloom and no clouds around Mount Fuji. The mixture of venues and experiences in the tour wasn’t bad either.