Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

YOUR BOOKING EXPERIENCE

Friday 18 Sep 2015

Overview Rating:

Our Service: Excellent

Fantastic service from Lisa, our booking wasn't just the tour itself, we wanted a pre-tour stopover but not the timescale specified in the brochure, then a post-tour extension. Also we stay in Scotland so connections also required. Absolutely none of this worried Lisa and she did a wonderful job coordinating it all and in a remarkable time. All my questions were answered, she has superb knowledge and a very pleasant personality. We are really looking forward to our holiday and if everything goes as smoothly as the booking we will be in seventh heaven!

Our Response

Thank you for booking your Angkor to the Bay tour with Wendy Wu!
Welcome to the Wendy Wu family and we would like to thank you for taking the time to post your review of your booking process.

We pride ourselves on fantastic customer service and we are delighted to hear Lisa made your booking process as easy as possible and we will be sure to pass your comments over to her - this will put a smile on her face.

We are looking forward to taking you to Vietnam & Cambodia and we are confident this will be a trip to remember.

in the meantime if you have any questions, please feel free to contact us.

Kind regards,
Junior.