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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Wonders of China

Saturday 15 Feb 2025
Overview Rating:
Our Service: Excellent
The advisor that dealt with my booking,Arti, was extremely patient, helpful and friendly

Wonders of China

Sunday 02 Feb 2025
Overview Rating:
Our Service: Excellent
We attended the Destination and Travel Show and attended the Wendy Wu stand. We spoke to Sarah who gave us various options and also shared her personal experience of the tour we ended up booking, which is always helpful. She took the time to explore different options and prices. She ensured we understood what was included in the holiday.

Wonders of China

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent, Julia was very helpful, knowledgeable and professional throughout. We had clear ideas on the destinations but we meant on Julia for advice and her experience. It is refreshing to have the telephone answered promptly and get through to to the right department quickly. The next steps have all been made clear and confirmed by e-mail.

Wonders of China

Saturday 18 Jan 2025
Overview Rating:
Our Service: Excellent
Went out of way to arrange alternative flights & was appreciative of our difficulties

Wonders of China

Friday 17 Jan 2025
Overview Rating:
Our Service: Excellent
Everything was prefect , Cheryl was excellent, very helpful, new all about the trip, could not fault her.

Wonders of China

Saturday 11 Jan 2025
Overview Rating:
Our Service: Excellent
Very friendly, helpful and easy to deal with. Not pushy but relaxing to speak to.
Very helpful with no hesitation to give all the information needed.
A pleasure to deal with.

Wonders of China

Saturday 23 Nov 2024
Overview Rating:
Our Tour: Excellent
This was an excellent tour which covered a lot of ground in the space of just over a fortnight. Besides the impressiveness of the actual locations visited themselves, the trip was greatly enhanced by the quality of the national and local guides, who were able to convey a lot of information in a very clear, entertaining and often amusing way. In addition, the tour organisation was superb, the accommodation was very comfortable and of a high standard, and the meals provided were, almost without exception, delicious.

Wonders of China

Saturday 16 Nov 2024
Overview Rating:
Our Tour: Excellent
Just returned from a brilliant tour. The itinerary was well designed, mixing historical, cultural, countryside and urban. A well balanced, if short, insight into China. Being a tour, some days were hard work but I can’t think of anything I would have wanted to leave out. The experience was full of surprises. One thing in particular was the friendliness of the local Chinese. I am not sure what I expected but when we were out and about, be it in a child’s playground, shopping mall, or historical site, they would happily interact with us. Within the language constraints we had some lovely conversations.
The national guide, David, was excellent. His organisation of the itinerary and his relationship with the tour members was exceptional.
Additional to the tour there were several optional events. Each of which was very enjoyable and enhanced the experience. For me the best one was Impression Sanjie Liu In Yangshuo
One observation that might be worth making concerns budgeting. Wedy Wu literature suggest between £300 and £400 pounds per person for spending. Generally correct but the cost of optional excursions does increase the spend. I would suggest £600 has being more appropriate.
To summarise, the tour was a fantastic experience. I would like to thank all those from Wendy Wu to contributed to its success.

Wonders of China

Monday 11 Nov 2024
Overview Rating:
Our Tour: Excellent
A wonderful introduction to China with a great group of well travelled people. Our guide was helpful, informative and interesting and the tour was a good mixture of busy sightseeing days and more relaxed days on the Yangtze river where we could enjoy the beautiful scenery as well as the talks and entertainment on board. Everything was meticulously organised and we were given enough free time to explore on our own. I would thoroughly recommend this tour and can think of no negatives at all.

Wonders of China

Saturday 09 Nov 2024
Overview Rating:
Our Service: Excellent
Efficient & Personable

Wonders of China

Thursday 31 Oct 2024
Overview Rating:
Our Tour: Excellent
Excellent organisation at " home base " including visa acquisition prior to tour.
Facilities of hotels , selected restaurants and excursions all very high standard .
BUT - because of the high degree of activities involved in the tour , it was ESSENTIAL that we had an EXCELLENT Tour Guide ( Lisa ) who ensured a smooth and seamless total tour . ( will send separate commendation regarding tour guide to Customer report site ).
Without her continued efficiency , the tour content just wouldn't work to the timescales . Full on trip !!!!

Wonders of China

Thursday 10 Oct 2024
Overview Rating:
Our Tour: Excellent
Amazing and wonderful ‘full on’ tour - How else could you fit everything in.

Dreams of Nature

Monday 07 Oct 2024
Overview Rating:
Our Tour: Excellent
Dreams of Nature UKQ660552
5th to 27th September 2024

This was without no doubt my one of the best and
truly felt like a Wish and Dream come true fulfilled
with absolutely excellent experiences and bringing back lifetime lingering memories

It was very well organised with detailed daily itineraries and seamless tour culminating in my safe return home. The Travel Consultants are very friendly, knowledgeable and very professional in portraying its Owner Wendy Wu's passion, enthusiasm and offering a unique travel experiences not only as China but worldwide Tours

The Hotels were of high quality standards and unique in its own ways!
.
Our National guide Raymond Lu was very professional with excellent historical and Geographical knowledge, fantastic customer services, always eager to help and support with positive attitude and always had a good focus for care safety and with great attention to details no matter how minute it may appeared throughout the journey - be it Hotel check in, comfort breaks dietary requirements, Bullet train and cruises checking and
to endless lists of the questions etc fellow travellers!
We were also fortunate to have local guides Oscar,LJ and Peter showing their respective regions with Passion expertise and made us feel welcoming

I would highly recommend without any hesitations to Feel, See, smell, Taste, Hear and experience with Difference these incredible Natural wonders of China - my favourite Zhangjiajie and the national parks with breathtaking and stunning views of the sandstone pillars,gorges and the canyons- unique experiences walking on the Glass bridge and the walkways.
The magnificent Yangtze River Cruise with the Professional and friendliest Crew ever, Three gorges Dam with its historical and magnificent Engineering feat and the Upstream & Downstream Ship upliftment and many more excursions were well organised My another favourite was the
Part of Tibet - Nine Villages Valley with mesmerising crystal clear lakes,Rivers Waterfalls and natural , serene and tranquil views

The culinary dietary requirements as a vegetarian were well looked after plus all the local folklore and evening entertainments were amazing!

In my views China is openly welcoming back Tourism and I will certainly look forward to explore other known parts of China and book the tour with One & Only Wendy Wu Tours my all time Favourite.

Dreams of Nature UKQ660552 certainly exceeded my expectations 😘

With much appreciation and from the bottom of my heart I Would like to say a big "Thank You to All at Wendy Wu Tours in making this dream come true!

Acknowledging the virtual Tour clip with Wendy and her Top Team first visit after China reopened made my heart set to visit these lovely place - want to revisit the dream !!!

Wonders of China

Sunday 06 Oct 2024
Overview Rating:
Our Tour: Excellent
Excellent trip. Britney, the tour guide was superb. Hotels were very good with Western and Chinese breakfast buffet. Very tasty Chinese lunch and evening meals.
Well organised visits to lots of iconic places such as Tianimum square, Great Wall, Terracotta warriors, Giant pandas.
Stunning scenery along the Yangtze river and especially in Guilin and along the river.
2nd tour I have done with Wendy Wu and would strongly recommend them.

Wonders of China

Saturday 05 Oct 2024
Overview Rating:
Our Tour: Excellent
A really well organised tour. AMAZING guides. Some very long days which leave you tired but this means you get to see some incredible sights.