Reviews

Great service
Rapid
Easy
Friendly service from Andygreat service from Wendy Wu

This tour from Wendy Wu is the most involved holiday I have ever been on. There was something to do every day (some of them were optional, paid for during the tour, but not to be missed). Really came away very happy with the tour. The tour manager George Pu was amazing, always around ready to sort anything out.and more than willing to sort any problem out, no-matter how big or little, by far the best tour manager I have ever come across. I cane away with a very different picture of China than the one I entered China with, quite an eye opener. I can thoroughly recommend this tour, especially if you get the same manager we had. We saw the Pandas, the Terracotta Army, Jade Carvers, silk factory and lots of cultural and acrobatic shows, Eating was a whole new experience - very Chinese, and often spicy hot with limited access to Western Cuisine, so you might want to practice your chopsticks before you go. The Chinese do not have our awareness of allergies so you might have to be vigilant if you have food allergies or intolerances. Also, set up Alipay or WeChat on your mobiles because everyone pays that way, and further, a data SIM or eSIM is essential to make that work.

Amazing tour
Fantastic guide with extensive knowledge who treated us like family
Went to some hidden gems
Lots of once in a life time experiences
Made memories that will last forever

Amazing experience.

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Top service.

It was well run and organised. Our guide Amanda was perfect .Nothing was too much trouble for her .She wasovely to be with .I have tried to email her to say thank you but have been unable to contact her .If you could forward her email I should be grateful.
Thank you for a lovely holiday
Sylvia Grace

Service rating :

Well done for the sights and sounds but not so for “optional” tours taking place during the days’s group activities, such as in Shanghai gong up to the viewing platform of the skyscraper , or the MagLev train. Those opting out were left to twiddle their thumbs pending the return of those opting in. Other gripes were about theatre shows where a minimum number had to agree to go or none at all.

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Ticked all the right boxes

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The entire experience from pre booking to coming home was excellent. The pre-sales and pre trip office communication was excellent. The tour itself was amazing and our guide David Zhao was outstanding and nothing was too much trouble. The places on the itinerary were stunning and I felt I had enough time to experience them all. Looking forward to booking my next tour with Wendy Wu

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stunning tour, great itinerary, awesome guide

Service rating :

Their China country guide (Chuck) was excellent and did his level best to ensure we had a trouble-free holiday. The only blot for us was that we flew in to Beijing (Air China) and had an approximately 5 hour layover before flying on to Shanghai - there were at least 3 flights leaving to Shanghai before ours, so why such a long wait?

Product :

I would actually rate this very good and the tours chosen were just what we wanted. The quality of the meals we had did vary a little, some excellent and some average and towards the end of the holiday they were becoming a little repetitive. The hotels were of good quality, very clean and comfortable. In fact every city we visited was immaculately clean - very impressive for such a large country and population.

Service rating :

I would recommend Wendy Woo Tours because our tour was excellent in every way. We could not fault the day to day organisation in China as everything went very smoothly. The guides are obviously experienced and well trained to ensure that every detail is planned well. We enjoyed every day and particularly were pleased with the meal time arrangements.

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A a packed tour with many highlights. We had complete confidence in our guides.

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Organisation was excellent, everything was arranged for you. The National Guide, Christian, was fantastic and couldn’t have been more helpful. We just had to turn up and enjoy ourselves.

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Very good value for money

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Everything went well. The tour was well organised. Our guide was excellent and we had a great time.

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This was a really good tour. It included everything that we wanted to see.

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Wendy Wu were waiting at the airport when we arrived. Our International guide was very well informed and spoke very good English she looked after us like family. The tour was packed full of places to visit and was extremely good value for money. All our meals were included and the restaurants were of a good standard. Our hotels were also of a good standard. When we arrived at the hotel for our flight home another rep was waiting for us to guide us through check in. Would defiantly book another holiday with Wendy Wu and would not hesitate to recommend them.

Product :

Great Service, great price and good communication.

Great tour and our National Guide Michelle was excellent, always willing to "go the extra mile", she was very knowledgeable and always cheerful.
The local guides were generally good but need to allow a bit more time to allow guests - who might not go back to China - to take photos and read notices without having to rush to catch up.