The Award-Winning Tour Specialist
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Gems of China

Friday 01 Nov 2024
Overview Rating:
Our Service: Good
I wanted to book online but couldn’t add the extras I wanted so I phoned. The call was answered quickly and the staff member was really knowledgeable and informative. All sorted within 20 minutes.

Gems of China

Sunday 11 Aug 2024
Overview Rating:
Our Service: Excellent
The booking experience online was very simple and easy to do. I haven't been on the tour yet but hope that goes just as smoothly!

Our Response

Thank you for taking the time to share your experience! We're thrilled to hear that the booking process was simple and seamless for you. We're confident that your upcoming tour will be just as smooth, and we look forward to providing you with a fantastic experience from start to finish. If you have any questions before your trip, please don't hesitate to contact us. Jimmy, Wendy Wu Tours.

Gems of China

Friday 12 Jul 2024
Overview Rating:
Our Service: Excellent
Excellent service when we booked our 2nd holiday with you[ a back to back tour ].
We booked with Arti Gondola.

Gems of China

Friday 12 Jul 2024
Overview Rating:
Our Service: Excellent
Excellent service when we booked our 2nd holiday with you[ a back to back tour ].
We booked with Arti Gondola.