Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Highlights of Sri Lanka

Thursday 14 Nov 2024

Overview Rating:

Our Tour: Excellent

The whole experience was fantastic aided by our wonderful guide Mr Lathif. The itinerary was absolutely terrific with adequate free time for shopping and browsing. The driver was also extremely skilled and negotiated some ‘impossible’ locations to get his passengers close to hotel doors, etc.
The safari drives were excellent as was the train ride.
The Sri Lankan people are so helpful, kind and welcoming. The food ain’t bad either!!!
Great holiday.

Highlights of Sri Lanka

Wednesday 10 Apr 2024

Overview Rating:

Our Tour: Good

A great tour that was well organised with fantastic local guide. We had a few issues / confusion arranging additional nights at the start/end of the tour to align with flights we had arrange ourselves, but resolved OK. The coach journey’s from Yala to Galle and Galle to Colombo were very long days and a few of the “experiences” on them possibly not highlights. We would also say the tour is very hectic and advise anyone doing this trip to add a few days rest & relaxation by the pool / beach on to the end.

Highlights of Sri Lanka

Saturday 06 Apr 2024

Overview Rating:

Our Tour: Excellent

Lovely country Very competent guide.

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Totally well organised staff were all faultless from the first phone booking to the the tour guide. Seems a lot of money when first booked but value for money was worth every penny

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Sri Lanka is a beautiful country with kind and welcoming people. My tour with WendyWu included many iconic sites and wonderful experiences. It was a packed itinerary which is something I particularly like when touring. The food throughout was excellent as were the hotels we stayed in. The National Guide was extremely knowledgeable and fun to be with. I couldn't fault the tour.

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Good hotels-good companions-well organised
Did what it said on the tin
Brilliant guide-driver etc

Highlights of Sri Lanka

Thursday 14 Dec 2023

Overview Rating:

Our Tour: Good

Enjoyed the holiday and the full itinerary which allows us to see many parts of the island.
Sri Lanka is an island of contrasts from beaches, to games reserves and then up to the Highlands and the tea plantations.
The Sr Lankan peoples warmth and friendless added to the holiday as did the food.

Highlights of Sri Lanka

Wednesday 13 Dec 2023

Overview Rating:

Our Tour: Excellent

Well planned and executed. Excellent guide and good variety of places visited.

Highlights of Sri Lanka

Wednesday 23 Mar 2022

Overview Rating:

Our Tour: Excellent

The tour was excellent - though not faultless.

Highlights of Sri Lanka

Tuesday 24 Mar 2020

Overview Rating:

Our Tour: Excellent

Great Country.
Good range of different things to do and places to see - temples to beaches to wildlife.
Hotels ranged from adequate to excellent. Food quality and variety was better than we expected
A really good tour guide and our fellow travellers were excellent company.
Would recommend despite the impact of Corona Virus cutting out a few later trips but that was beyond anyone's ability to control..

Highlights of Sri Lanka

Monday 24 Feb 2020

Overview Rating:

Our Tour: Excellent

The holiday in Sri Lanka was very full with many interesting visits. The hotels were very good apart from the Ramada in Colombo which was average. The meals were excellent and there was always an alternative to the hot spicy curry. Our guide was attentive, helpful and very informative with excellent English. He did his best to show us his beautiful country and appreciation it’s long and complex history.
It was a shame that the bus we traveled in was not very comfortable, the seats did not recline and were quite small without much legroom, as we did spend a lot of time in the bus on the long slow drives though Sri Lank’s interesting traffic!! however the drivers were very good, nice and attentive.

HIGHLIGHTS OF SRI LANKA

Monday 26 Nov 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

I have now been with Wendy Wu on five tours, so yes I will use them again and I always am recommending them to people I know and friends. Their service is excellent, they always give the best hotels, and transport available in any country. They give different tours in each country, so clients are able to choose what they want. They also do comfortable, medium or active tours, so they can suit everyone. Their tours are all inclusive, so only spending money, or alcohol are funds required. I give them top rating. I have only returned from my last tour about two weeks, but already I am thinking about next year and what country I wish to visit. I am a solo traveler, but meet lots of lovely people on tour, both married couples and single people. The tours are open to everyone.

Product :

Great country, very interesting places, lovely people, would visit Sri Lanka again.

Our Response

Thank you for your wonderful 5* review!
We are delighted that you are a returning customer and it's great that you have already travelled with us 5 times! It's fantastic to hear that you always enjoy your tours, including the accommodation and transport that is included! We're also glad that as a solo traveller you feel safe and comfortable on our tours and that you enjoy meeting the groups! Thank you for continuing to use our company, we cannot wait for you to book your next tour with us!