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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

India by Rail

Sunday 10 Nov 2024
Overview Rating:
Our Service: Excellent
Lovely adviser Matt

India by Rail

Friday 08 Nov 2024
Overview Rating:
Our Tour: Good
We saw some wonderful sights and enjoyed our adventure. You have to “embrace” India, it is very, very busy and lots of honking of horns!

We would rate the physical aspect of the tour higher than 2, at Jama Masjid in Delhi there were over 20 very steep steps to get into the Mosque, at Varansi the steps at the ghat again are very steep and you have to be able to get on and off a small boat onto mud banks, there is also a lot of walking. In addition you have to be able to get on and off very busy trains with your luggage that only stops at the station for a few minutes. Hemal our guide was brilliant with some less physically able guests and on two occasions sorted out for our luggage to be driven to the next hotel.

It is a non stop tour, lots of very early starts and late back to the hotel in the evening but we booked this tour as we wanted to see a lot of India and it didn’t disappoint.

India by Rail

Monday 04 Nov 2024
Overview Rating:
Our Tour: Good
Fab holiday except for trains number two and three. Dirty and very shabby ..
first and last train on itinerary were clean and comfortable .

This is my third trip to India and have done trains before but this was a different experience .

Toy train in Shimla is tiny and cramped .
Two seater seats suitable for two slim sized people .
Shabby interior .
Myself and four others from my group were put in a carriage with locals . they had luggage piled in every available bit of space . It was cramped , no room to move .
Man opposite me kept scratching his nether regions , I chose to stand !
No room in other carriages .
Other group members had a more enjoyable trip as they weren’t in a crammed carriage .
Train journeys are not romantic if that’s what you’re hoping for .

Taken to train Station at 6am for an 8am train .some stations are dirty with disgusting toilets ., very few seats .
26 people in tour group , far too big , tour guide could t cope .
Lack of porters . Had to cross and walk down railway lines with our luggage .
Not for elderly or unfit .

Horrendous early starts .and late arrival back at hotel in the evening ., 7pm ish .
Only had time to wash hands then go for dinner
. No socialising due to next morning early starts , usually around 6am .

Hotels were all really good with good Indian food . Don’t expect an English Breakfast .

Some wonderful restaurants for lunch , most memorable one in Shimla .

Jam packed itinerary , no free time for anything which was a shame , but what we got to see and do was superb .

Had a fantastic time but it’s full on .

I’d recommend this holiday 100% if the train was ditched .

India by Rail

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Good
We had a fantastic experience and saw an incredible number of interesting and historic places. It was very hectic though and is not for the old or immobile.
Hotels and food were amazing but we did not have any downtime to enjoy the facilities.
To get a 5 star review the tour holiday should be a day longer with more downtime in the hotels and perhaps fewer very early starts.
Our group was of 26 people. Three needed assistance or wheelchairs at times. I would suggest a maximum of 20 people and the grade should rise from level 2 to level 3.

Saying all that we really loved the holiday and would recommend it to like minded friends.
Finally our guide Hemal was excellent as were the local representatives.

India by Rail

Sunday 18 Feb 2024
Overview Rating:
Our Service: Excellent
After having checked information online, I still had some queries so rang. Response to my queries was positive and helpful especially about various options.

India by Rail

Friday 24 Nov 2023
Overview Rating:
Our Service: Excellent
Excellent, well informed and concise