Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Inspiring India

Tuesday 19 Nov 2024

Overview Rating:

Our Tour: Good

Great tour for first time visitors to India. Ample time spend at all the major sights and tour guide was very informative. Bus not of the same standard as what European travellers may be used to but still comfortable. Accommodation by and large average to good but meals very average at best with very little variation. Regardless we had a great time and can definitely recommend this tour.

Inspiring India

Wednesday 30 Oct 2024

Overview Rating:

Our Tour: Good

My wife has long tried to get me to go to India. I eventually agreed, and I didn't know what to expect, but I was pleasantly surprised.
Our tour manager was very knowledgeable and guided us around the different sites we visited. We never felt threatened; in fact, people wanted to talk to us, and they asked if we liked India, and they were very friendly.
The Tour was hectic, but we would not have seen so much if we had tried to organize it ourselves. We enjoyed it so much that we are thinking about another tour of South India.

Inspiring India

Sunday 29 Sep 2024

Overview Rating:

Our Service: Excellent

Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu

Inspiring India

Friday 20 Sep 2024

Overview Rating:

Our Service: Excellent

I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.

Inspiring India

Wednesday 28 Aug 2024

Overview Rating:

Our Service: Excellent

Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.

Our Response

Thank you for your review and we're thrilled to hear that Arti was able to help tailor the perfect Rajasthan tour for you. We are sure you will have an incredible experience. Jimmy, Wendy Wu Tours.

Inspiring India

Thursday 15 Aug 2024

Overview Rating:

Our Service: Excellent

Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all

Our Response

Thank you for your wonderful review and kind words. We’re delighted to hear that our team’s knowledge, helpfulness, and genuine friendliness made a positive impression. Your recognition truly means a lot to us, and we deeply appreciate your high recommendation.

Do let us know if we can assist you further.

Many thanks and kind regards,
Jimmy,
Wendy Wu Tours

Inspiring India

Saturday 29 Jun 2024

Overview Rating:

Our Service: Excellent

I was at a roadshow and as a result signed up for a tour.

Inspiring India

Friday 31 May 2024

Overview Rating:

Our Service: Excellent

Hannah was very helpful and knowledgeable about the holiday I was booking and answered all my questions with the reassurance I could ring her again if I had anymore questions in the future.

Inspiring India

Sunday 21 Apr 2024

Overview Rating:

Our Tour: Good

Good tour, a lot of sightseeing, a lot of travelling

Inspiring India

Wednesday 17 Apr 2024

Overview Rating:

Our Tour: Good

Enjoyed this holiday very much. But I've been quite unwell since I got home.

Inspiring India

Tuesday 09 Apr 2024

Overview Rating:

Our Tour: Excellent

Inspiring India was just that. A great tour incorporating temples, tombs, royal palaces, fortresses,& incredible monuments. We experienced many modes of transport including tuk tuks, boat, canter, bike tuk tuk & planes. We had great food and made great friendships. Hotels good quality and had an experienced & knowledgeable tour guide. We took part in a fun Holi festival and went on tiger safari. We saw lots of wildlife & animals literally in the wild.
And we finished off with the iconic Taj Mahal. Awesome.
Yes, I was inspired and yes I would highly recommend Wendy Wu Tours - every time.

Inspiring India

Monday 26 Feb 2024

Overview Rating:

Our Tour: Good

The tour itself was very good, with an excellent guide.
However I was less pleased with their approach when I upgraded my flights to Business class. Despite several email exchanges they refused to give credit for the Economy flight in the original package and gave me some irrelevant reasons why not.

Inspiring India

Tuesday 20 Feb 2024

Overview Rating:

Our Tour: Good

The tour was very interesting but very hectic due to vast distances between sights sometimes travelling on a coach for over 6 hours and then maybe only staying one night before up early and moving on
Also, our Wendy Wu group had 29 people in which was far too big

Inspiring India

Wednesday 15 Nov 2023

Overview Rating:

Our Tour: Good

amazing holiday once you get to destination but the booking prior to going was abysmal, WW staff were really difficult to work with, lack of support in changing agenda, flights etc. WW need to train their UK teams since Covid has hit and new staff recruited that are lacking in experience. The Goa extension was in an inappropriate conference hotel 2.5 miles from beach rather than the beach relaxation it was sold as. difficult to relax with 170 delegates running around the pool doing 'team building' every day. Inspiring India tour guide informed us that he has reported this to WW as an inappropriate hotel, however that didn't help us for our holiday and we've been told not to expect to get any compensation for the issue either.

Inspiring India

Tuesday 14 Nov 2023

Overview Rating:

Our Tour: Excellent

Well paced, knowledgeable guide, reasonable hotels