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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Inspiring India

Tuesday 19 Nov 2024
Overview Rating:
Our Tour: Good
Great tour for first time visitors to India. Ample time spend at all the major sights and tour guide was very informative. Bus not of the same standard as what European travellers may be used to but still comfortable. Accommodation by and large average to good but meals very average at best with very little variation. Regardless we had a great time and can definitely recommend this tour.

Inspiring India

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Good
My wife has long tried to get me to go to India. I eventually agreed, and I didn't know what to expect, but I was pleasantly surprised.
Our tour manager was very knowledgeable and guided us around the different sites we visited. We never felt threatened; in fact, people wanted to talk to us, and they asked if we liked India, and they were very friendly.
The Tour was hectic, but we would not have seen so much if we had tried to organize it ourselves. We enjoyed it so much that we are thinking about another tour of South India.

Inspiring India

Sunday 21 Apr 2024
Overview Rating:
Our Tour: Good
Good tour, a lot of sightseeing, a lot of travelling

Inspiring India

Wednesday 17 Apr 2024
Overview Rating:
Our Tour: Good
Enjoyed this holiday very much. But I've been quite unwell since I got home.

Inspiring India

Tuesday 09 Apr 2024
Overview Rating:
Our Tour: Excellent
Inspiring India was just that. A great tour incorporating temples, tombs, royal palaces, fortresses,& incredible monuments. We experienced many modes of transport including tuk tuks, boat, canter, bike tuk tuk & planes. We had great food and made great friendships. Hotels good quality and had an experienced & knowledgeable tour guide. We took part in a fun Holi festival and went on tiger safari. We saw lots of wildlife & animals literally in the wild.
And we finished off with the iconic Taj Mahal. Awesome.
Yes, I was inspired and yes I would highly recommend Wendy Wu Tours - every time.

Inspiring India

Monday 26 Feb 2024
Overview Rating:
Our Tour: Good
The tour itself was very good, with an excellent guide.
However I was less pleased with their approach when I upgraded my flights to Business class. Despite several email exchanges they refused to give credit for the Economy flight in the original package and gave me some irrelevant reasons why not.

Inspiring India

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Good
The tour was very interesting but very hectic due to vast distances between sights sometimes travelling on a coach for over 6 hours and then maybe only staying one night before up early and moving on
Also, our Wendy Wu group had 29 people in which was far too big

Inspiring India

Wednesday 15 Nov 2023
Overview Rating:
Our Tour: Good
amazing holiday once you get to destination but the booking prior to going was abysmal, WW staff were really difficult to work with, lack of support in changing agenda, flights etc. WW need to train their UK teams since Covid has hit and new staff recruited that are lacking in experience. The Goa extension was in an inappropriate conference hotel 2.5 miles from beach rather than the beach relaxation it was sold as. difficult to relax with 170 delegates running around the pool doing 'team building' every day. Inspiring India tour guide informed us that he has reported this to WW as an inappropriate hotel, however that didn't help us for our holiday and we've been told not to expect to get any compensation for the issue either.

Inspiring India

Tuesday 14 Nov 2023
Overview Rating:
Our Tour: Excellent
Well paced, knowledgeable guide, reasonable hotels

Inspiring India

Sunday 05 Nov 2023
Overview Rating:
Our Tour: Good
A good tour which covered a lot of ground, early starts and long coach journeys but these are necessary when you consider the amount of ground we covered and all the cities and sights we saw.

Inspiring India

Monday 20 Mar 2023
Overview Rating:
Our Tour: Excellent
Another great Wendy Wu tour, very interesting places and a fantastic group of people.

Inspiring India

Tuesday 20 Dec 2022
Overview Rating:
Our Tour: Good
A couple of the hotels were not as clean as could have been. The guide and lovely lad that helped us on the coach were amazing, couldn’t do enough for us. Some of the hotels were beautiful old colonial style and the food was mainly very good. The ultimatum was spot on and what we saw in the 15 days was breathtakingly beautiful. Loved the culture and wacky ways truly magical experience.

Inspiring India

Friday 04 Nov 2022
Overview Rating:
Our Tour: Good
The holiday itself was excellent, good guide, driver and helper. It was a full on tour with the only real free time after dinner. Some long days driving, but so much to see. Good standard of accommodation with variety. Sometimes the food offerings were the same everyday, with far too much food provided. Although the odd day there was variety which was greatly appreciated.
There was one totally unsuitable traveller on the tour in relation to her fitness level, amongst other issues, which impacted on the dynamics within the group and slowed the group down.
I had a lot of difficulties with the booking process through the London office. I originally booked for 2020, due to the pandemic I postponed it in 2020, until October 2022, by this time the holiday was then very different to that originally booked. The flights were changed numerous times. The lounge pass issued was for the wrong airport. There were issues in relation to obtaining the visa. Amongst other issues. I was sent an information booklet for South East Asia, not India, and still haven’t received it. Staff were always very pleasant, but I encountered a lot of problems.
To top it all I returned home with no luggage, thanks to British Airways and their code share partners!

Inspiring India

Friday 20 Mar 2020
Overview Rating:
Our Tour: Excellent
I was very impressed by the efficiency of the Tour Guide in India.He was informative, humorous, and utterly dependable when facing the rearrangement of travel plans which had changed at short notice due to the coronavirus pandemic.I was delighted to see all sites on our itinerary were availiable to visit

Inspiring India

Wednesday 11 Mar 2020
Overview Rating:
Our Tour: Good
It was good in that we saw a lot of the Golden Triangle, but it was also very tiring! With a bit of thought, it could have been more relaxed.