Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Inspiring India

Sunday 29 Sep 2024

Overview Rating:

Our Service: Excellent

Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu

Inspiring India

Friday 20 Sep 2024

Overview Rating:

Our Service: Excellent

I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.

Inspiring India

Wednesday 28 Aug 2024

Overview Rating:

Our Service: Excellent

Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.

Our Response

Thank you for your review and we're thrilled to hear that Arti was able to help tailor the perfect Rajasthan tour for you. We are sure you will have an incredible experience. Jimmy, Wendy Wu Tours.

Inspiring India

Thursday 15 Aug 2024

Overview Rating:

Our Service: Excellent

Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all

Our Response

Thank you for your wonderful review and kind words. We’re delighted to hear that our team’s knowledge, helpfulness, and genuine friendliness made a positive impression. Your recognition truly means a lot to us, and we deeply appreciate your high recommendation.

Do let us know if we can assist you further.

Many thanks and kind regards,
Jimmy,
Wendy Wu Tours

Inspiring India

Saturday 29 Jun 2024

Overview Rating:

Our Service: Excellent

I was at a roadshow and as a result signed up for a tour.

Inspiring India

Friday 31 May 2024

Overview Rating:

Our Service: Excellent

Hannah was very helpful and knowledgeable about the holiday I was booking and answered all my questions with the reassurance I could ring her again if I had anymore questions in the future.

Inspiring India

Thursday 12 Oct 2023

Overview Rating:

Our Service: Excellent

Answered all my questions quickly and efficiently

Inspiring India

Wednesday 09 Aug 2023

Overview Rating:

Our Service: Excellent

Spoke to Steve about the Inspiring India tour in Jan 2024, he told us there was only one place left and two of us wished to travel. He stated he would check back with a manager and get back to me, which he did in a very prompt fashion informing us we could both travel on our desired dates. Then went on to make our booking. A very professional service as always. This is the sort of service I have come to expect of Wendy Wu having travelled with them a number of times.

Our Response

That's wonderful to hear, James. Steve will be delighted to read your comments, thanks so much for sharing them with us.

Inspiring India

Sunday 09 Jul 2023

Overview Rating:

Our Service: Excellent

Friendly, helpful and knowledgeable. Very easy to book.

Inspiring India

Friday 07 Jul 2023

Overview Rating:

Our Service: Excellent

Very straightforward to book.

Inspiring India

Saturday 25 Feb 2023

Overview Rating:

Our Service: Excellent

Excellent service. Rep was pleased to check different flights for me and was very helpful with my queries about price.
I have been to China with Wendy Wu before and it was one of the best trips I have ever been on...so well organised, nothing left to chance.
Good value for money.

Inspiring India

Tuesday 07 Feb 2023

Overview Rating:

Our Service: Excellent

It was a pleasant and helpful experience. Natasha is ever so informative and replied to emails promptly.

Inspiring India

Friday 03 Feb 2023

Overview Rating:

Our Service: Excellent

I booked a tour to India, travelling from Manchester. Natasha was most helpful by providing me with different options and promptly emailing details. The booking process and follow up documentation was very good. The visa application process was also easy.