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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Japan Uncovered

Friday 25 Apr 2025
Overview Rating:
Our Tour: Excellent

Experience Japan

Friday 25 Apr 2025
Overview Rating:
Our Tour: Excellent
An excellent holiday. All meals were inclusive, the hotel rooms were of a high standard and the tour itself took us to as many places as possible within the timeframe without being too exerting. This trip covers Fuji, Shinto shrines, Buddhist temples, Snow Monkeys, Bamboo forests, boat trips, Bullet trains, Osaka, Kyoto and Tokyo plus other sights. Our guide was very helpful and knowledgeable and we found Japan to be clean and picturesque, the people are generally very friendly. I would definitely recommend this trip or Japan in general and would certainly go back again.

68722

Friday 25 Apr 2025
Overview Rating:
Our Tour: Excellent
Well organised journey with wide ranging itinerary covering natural, traditional, cultural and modern sites. Guides were great and handled mishaps like weather cancellations well. Accommodation was faultless, but there could have been more diversity in food. Japan is not really set up for vegetarians or people who don't like sashimi. Will travel Wendy Wu again... maybe China with George!

Japan Uncovered

Thursday 24 Apr 2025
Overview Rating:
Our Tour: Good
We really enjoyed this holiday as an introduction to Japan. We were met at the airport and was escorted throughout our stay. We were even seen off at 4am by our rep. Would definitely go back. The only downside if you can call it that, was sometimes it felt a bit rushed.

Jewels of Japan

Tuesday 22 Apr 2025
Overview Rating:
Our Tour: Excellent
Jewels of Japan is an action packed trip to Japan, taking in most of the iconic sites.
Our guide Madoka was amazing, with a good sense of humour and was very informative about the places we visited.
The hotels were all very good quality as were the coaches used to transport us around.
I liked the fact that the tour introduced us to all the different foods eaten in Japan and the various ways the dishes are served and presented.
I thoroughly enjoyed the experience

Japan Uncovered

Monday 21 Apr 2025
Overview Rating:
Our Tour: Good
This was an extremely expensive holiday for what we got. We paid over £16,000 for 2 people for 15 days. Accommodation in Japan is not expensive and although the hotels were 3-4 stars and very nice, they did not have a bar or social lounge to relax in for us and chat to the others on our trip that we had met. None of the hotels were located in the centre of the towns that you could walk to a bar or explore either. Therefore we were off to our rooms at 8pm because the hotel restaurant would close at 8 or 9pm. In particular, the Hotel in Tokyo was badly located, very disappointing when we had 3 nights here and a free day! We chose Wendy Wu as we travelled with them in 2010 to China and had a fantastic trip and they were the only tour company that covered ALL meals. Not knowing the language we didn't want to try finding restaurants to eat and try to work out what the local food was. Having been to all the main towns many places are written in an English version or you can use a translater app. Having 3 meals a day was too much. The food was very similar, raw fish, 1 tempura prawn 2 veg tempura, rice, not many noodle dishes Ramen style. miso soup, some beef in a hot pot you cooked yourself. We wanted to experience Japanese meals, but 30 meals was just too much! If they cut out the lunch meal it would have been perfect as most of us left a lot of it, this would then allow more time at the temples, shrines, shops etc. Most of us just fancied a coffee and cake for lunch or even a burger!
Our guide was trully lovely, Chiyami, she was fun, knowledgeable and looked after our every need. If you have a food allergy you will struggle, not many restaurants cater. So a tour with less meals would be your option. We all thought the cherry blossom was a disappointment after all the hype in advertising. We were there in the height of blossom but the tours do not take you to the famous sights and most of it is white blossom. The UK have far more blossom!
Japan is a wonderful, safe country and the people have to be the nicest nation in the world. So care free, relaxed and all so friendly and helpful, despite the issues above we enjoyed the sights and the people we met.

Japan Uncovered

Sunday 20 Apr 2025
Overview Rating:
Our Tour: Good
The guide that was with us was excellent. Some of the temples, shrines and castles were similar just in a different location which became a little repetitious at times. Perhaps a visit to a Saki brewery and Sumo bout or training would improve the experience. Some of the hotels were excellent some could have been better. Food was sometimes excellent other times poor as some days the meals at lunchtime and evening were the same no variety

Jewels of Japan

Saturday 19 Apr 2025
Overview Rating:
Our Tour: Excellent
The holiday was action packed and the tours were well planned. Restaurants we visited were varied and excellent quality. All hotels were top quality with Hotel Clad near Mount Fuji being exceptional. I particularly enjoyed the onsen there.

Jewels of Japan

Friday 18 Apr 2025
Overview Rating:
Our Tour: Excellent
Everything was well organised and our local guide Mitsy was superb. She was very friendly and knowledgeable. Our hotels were very good as well as the meals included in our package. For us the 10 days was sufficient to see all we wanted given the days started early and were active every day. We were part of a group of people who came from different countries as well as uk but it took little time for us to bond. We all got on great. There were many differing experiences which includes visits to various palaces, castles, oregano lessons, tea ceremony, noddle making etc. A great holiday

Discover Japan

Thursday 17 Apr 2025
Overview Rating:
Our Tour: Excellent
The best company we have traveled with in 40 years. Particularly good when our flight was cancelled

Off-Beat Japan

Thursday 17 Apr 2025
Overview Rating:
Our Tour: Excellent
Off Beat Japan with Wendy Wu is full on adventure , three attractions a day for x
Be prepared to walk a lot , have early morning and early nights but the benefits of what you see and do is worth it .
The food and hotels were incredible and the temples we stayed in were original, from chanting of the monks, ric shaw ride, wearing a kimono and doing origami to seeing Mount Fuji riding the bullet train and drumming . It was all like a dream . I’d go again with Wendy wu in a minute .

Japan Uncovered

Wednesday 16 Apr 2025
Overview Rating:
Our Tour: Excellent
From start to finish this holiday was fantastic. Our Guide was so organised, with a wealth of knowledge, taking time to make sure we all had a wonderful experience of Japan. Hotels and food to a very good standard. Excursions very well organised We have now booked a third trip.

Jewels of Japan

Wednesday 16 Apr 2025
Overview Rating:
Our Tour: Excellent

Discover Japan

Sunday 13 Apr 2025
Overview Rating:
Our Tour: Excellent
Well organised tour with an excellent guide. The sights we were taken to were excellent and the knowledge of our guide was second to non.
The activities of paper making, origami and golf leaf making were great fun and well worth doing.
A bit more time could have been spent seeing the lights and evening culture in Tokyo.
Unable to see Mount Fuji due to the weather and the boat trip on the lakes was badly affected, unfortunately there is nothing to be done that can affect nature.
The transfers to and from the airports could do with a little more thought
as travellers are weary when they arrive and not at their best for thinking how to get about in a new city.

Jewels of Japan

Thursday 10 Apr 2025
Overview Rating:
Our Tour: Excellent
Fantastic tour of Japan. Excellent tour guide and organisation amazing. Hotels good, transport good, coaches, boats and bullet train. Very hectic schedule but well worth it. Tokyo, Kyoto, Osaka and Hiroshima all excellent cities to visit with all meals included at authentic local restaurants and hotels. Japanese tea ceremony, origami and noodle making all excellent experiences. Mount Fuji amazing to see from hotel as cloud lifted especially for us. Lots of temples and museums as part of tour. Food takes some getting used to as lots of raw produce, especially fish. Lovely group of mostly Australians and all got on really well and have made some new friends who we will hopefully keep in contact wil via oyr holiday whatsapp group.