The Award-Winning Tour Specialist
Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Journey through Japan

Saturday 28 Sep 2024
Overview Rating:
Our Service: Excellent
Very simple website to use with a lot of detail. The downloaded information for each tour is very detailed and useful. Looking forward to our trip to Japan.

Journey through Japan

Thursday 12 Sep 2024
Overview Rating:
Our Service: Excellent
WE've only got as far as completing the booking but, throughout, Beau has been excellent. Not only preofessional, but also a pleasure to communicate with. Thank you.

Journey through Japan

Sunday 12 Nov 2023
Overview Rating:
Our Service: Excellent
the conversation we had with Alexa was very straight forward and easy. She was knowledgeable on the location and helpful. We hope the tour is a s good as the booking process.

Journey through Japan

Saturday 02 Sep 2023
Overview Rating:
Our Service: Excellent
Excellent service. Very helpful and answered all our queries

Our Response

That's great to hear, I'll make sure your comments are passed on. Thanks so much for taking the time to contact us with them.

Journey through Japan

Thursday 29 Jun 2023
Overview Rating:
Our Service: Excellent
Just back from Discover Japan . Outstanding. Had an absolutely amazing time. Had to book again. Quick and efficient booking . Journey through Japan here we come.

Journey through Japan

Tuesday 04 Apr 2023
Overview Rating:
Our Service: Excellent
Excellent customer service experience.
I booked via phone as opposed to online as I had a few queries & requests that I felt would be better dealt with by a human rather than a computer.

Journey through Japan

Tuesday 14 Jan 2020
Overview Rating:
Our Service: Excellent
As always everyone you speak to is so helpful the girls do know their stuff, some really interesting holidays to japan, just need more money so I can do them all

Journey through Japan

Friday 10 Jan 2020
Overview Rating:
Our Service: Excellent
They were very helpful in sorting out and costing the various travel costs. Being able to talk to the same agent on both the occasions I contacted Wendy Wo was also helpful.