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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Friday 01 Nov 2024
Overview Rating:
Our Service: Excellent
Excellent service. Julia was friendly and knowledgeable.

Majestic Yangtze

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Excellent
An exhausting but dynamic experience enhanced by the national and local guides. They were fully informed about the areas we visited and our welfare was paramount. They ensured that we had the best experience of the tourist attractions. It was a truely wonderful experience.

Majestic Yangtze

Monday 21 Oct 2024
Overview Rating:
Our Tour: Excellent
This trip, my first visit to China, was everything I hoped it would be. We went to some of the most iconic sites - Great Wall, Forbidden City, Tiananmen Square as well as a delightful few days cruising the Yangtze River. The guides were well informed and always really helpful. And the group of my fellow solo travellers was friendly and great company.
A memorable holiday!

Majestic Yangtze

Sunday 06 Oct 2024
Overview Rating:
Our Tour: average
It was one high rise city to another

Majestic Yangtze

Saturday 05 Oct 2024
Overview Rating:
Our Tour: Excellent
A fantastic, intense insight in to the 'must see' parts of China.
Fantastic organisation, a perfect route, every detail taken care of.
The tour guide was amazing, and very knowledgable. The food was great, travel comfortable (internal flight, bullet train, coach). The river cruise was exceptional. The staff were amazing, the excursions were great value for money and very interesting. The food was beautiful.
Faultless

Majestic Yangtze

Saturday 28 Sep 2024
Overview Rating:
Our Tour: Excellent
We absolutely loved our two week tour to China. The organisation was exemplary and the tour guide- Ruby- was the best!
I can’t recommend Wendy Wu tours enough, what a fabulous experience and so many memories made!

Majestic Yangtze

Sunday 22 Sep 2024
Overview Rating:
Our Tour: Good
Cruise Guide Betty was brilliant. Nothing too much trouble. Throughly enjoyed all the places we visited in China. Would like to come back to certain places and spend some more time soaking up all the atmosphere and absorbing all the history and culture. But for the first visit it was amazing and has filled our minds and hearts with glorious memories.

Majestic Yangtze

Saturday 31 Aug 2024
Overview Rating:
Our Service: Excellent
Excellent help given - when searching for suitable flights.
Easy to hear and understand staff member.

Our Response

Thank you so much for your review! We’re thrilled to hear that you found our assistance helpful and easy to understand while searching for flights. Our team strives to provide clear and supportive service to all of our customers, and we’re glad we could meet your expectations.

Please do not hesitate to contact us If you ever need any further assistance. Thanks, Jimmy Wendy Wu Tours.

Majestic Yangtze

Friday 30 Aug 2024
Overview Rating:
Our Service: Excellent
Very helpful, got everything covered giving great peace of mind

Our Response

Thank you so much for your kind words. We’re delighted to hear that you found our service helpful and that it gave you peace of mind. If you need any further assistance or have any more questions, please don’t hesitate to contact us. Jimmy, Wendy Wu Tours.

Majestic Yangtze

Friday 23 Aug 2024
Overview Rating:
Our Service: Excellent
Very responsive and excellent service

Our Response

Thank you for your feedback! We're pleased to hear you found our price and itinerary appealing, and that you experienced excellent service.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours






Majestic Yangtze

Thursday 08 Aug 2024
Overview Rating:
Our Service: Excellent
Everybody we spoke to were extremely knowledgeable and helpful

Our Response

Thank you for your positive feedback! We’re delighted to hear that you had a good experience and found our team to be knowledgeable and helpful. If there’s anything else we can assist you with, please don’t hesitate to contact us. Jimmy, Wendy Wu Tours.

Majestic Yangtze

Friday 14 Jun 2024
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Friday 31 May 2024
Overview Rating:
Our Tour: Excellent
WAs a very good holiday I enjoyed it very much
Saw a lot and the food was very good
The hotels were very nice as well

Majestic Yangtze

Monday 27 May 2024
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Sunday 26 May 2024
Overview Rating:
Our Tour: Good
We saw the main tourist things in China, such as the wall, pandas and Terracotta warriors and had a relaxing cruise on the Yangtze river with trips from the boat, including some beautiful caves, and had talks on the boat to keep us occupied when cruising.

It was a disadvantage having to leave our hotel in Shanghai at 4.30am, yes, 4.30 am, to get our internal flight to pick up the boat that afternoon. So it was a very full-on tour. Glad I did it, and plenty of photos and good memories including evening shows.