Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

SICHUAN EXPLORER

Friday 02 Oct 2015

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

This was the second time I have travelled with Wendy Wu. Everything pre trip ran smoothly, including receiving appropriate information prior to travel and the ease of obtaining a Chinese visa. As a solo traveller I apprdciate the fact that you can save paying the single supplement as Wendy Wu will try and find a room sharer.

Product :

Our tour ******, Celine, could not have been more helpful and always willing to sort out any problems promptly and as best she could. The itinerary was very good, giving a mix of towns and rural areas with interesting visits to Mt Emei, the Nine Villages Valley and the Chengdu Panda Conservation Centre.
We covered great distances which unfortunately sometimes resulted in a few lengthy journeys on the coach, but the changing scenery of mountains, countryside and different towns made up for that, and many photo opportunities.

Our Response

Welcome home and thank you for taking the time to provide us with your feedback following your Sichuan Explorer tour.

By your review it really sounds like you have been able to appreciate the wonders of this part of China and all it has on offer. Your Guide Celine will be delighted to hear your kind words and will be proud she was able to enhance your experience.

We hope you had enough camera space for all of those pictures of great scenery.

Kind regards,
Junior.