The Award-Winning Tour Specialist
Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Road to Samarkand

Friday 01 Nov 2024
Overview Rating:
Our Service: Excellent
Julia was very friendly, helpful and knowledgeable

Road to Samarkand

Wednesday 31 Jan 2024
Overview Rating:
Our Service: Excellent
We wanted to book Uzbekistan and spoke to the rep. Alicia 4 or 5 times for information. It’s an expensive holiday off the beaten track but we were reassured sufficiently to book. We have been to China with Wendy Wu before and had a very well- organised holiday so we were inclined to book with them again.

Road to Samarkand

Friday 27 Oct 2023
Overview Rating:
Our Service: Good
Booked on line straightforward

Road to Samarkand

Friday 27 Jan 2023
Overview Rating:
Our Service: Good
Easy to use website. Quick booking

Road to Samarkand

Thursday 20 Oct 2022
Overview Rating:
Our Service: Excellent
Very easy process; the lady I spoke to remembered what I had said a couple of days earlier. She gave lots of information about the trip; very useful

Our Response

Thank you for your feedback; we hope you are looking forward to your trip!

Road to Samarkand

Friday 31 Jan 2020
Overview Rating:
Our Service: Excellent
Good website. Lisa was kind, helpful and efficient. We are excited about our holiday in Uzbekistan
We have used Wendy Wu before to go to Vietnam and the trip exceeded expectations.
The business class upgrades are fabulous, making the journey a pleasure.

ROAD TO SAMARKAND

Thursday 14 Jun 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

It was great, Christine was a fantastic tour guide kind, funny organised and just perfect.

Product :

very good and interesting tour

Our Response

Thank you for your review!


Your comments will be passed along to Christine, which I am sure will make her day!


We will look forward to helping you on your way to your next adventure!

ROAD TO SAMARKAND

Wednesday 13 Jun 2018
Overview Rating:
Our Service: Good
They did every thing, all I had to do is pack and go

ROAD TO SAMARKAND

Wednesday 14 Jun 2017
Overview Rating:
Our Service: Excellent
Excellent tour manager - Jo Taylor. Varied itinerary. Good mix of hotels, guest houses, etc. Quality food. Nice size group - 14 in all. Helpful country guides - particularly when some of us needed medication, etc.

Our Response

Thanks for your great feedback, we'll be sure to pass your compliments across to Jo too.

ROAD TO SAMARKAND

Thursday 12 Nov 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

excellent tour guides particularly Fahad he was clear and concise and liked his sense of humour.

Product :

brilliant another winner we have now completed our 5th tour with wendy wu hope to do more in the future

Our Response

Wow! Welcome back on your 5th tour with Wendy Wu!
It is safe to say that you have thoroughly enjoyed the exciting variety of tours on offer and cannot thank you enough for your on-going support.

Thank you for your feedback - Fahad especially will be chuffed to hear that he put a smile on your faces and you were very happy with the service received.

We look forward to welcoming you back on your 6th tour with us in the near future!

Kind regards,
Shanice