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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Vietnam at a Glance

Sunday 13 Apr 2025
Overview Rating:
Our Tour: Excellent
My daughter and I thoroughly enjoyed this holiday. The flights with VN Airlines were very good. Staff attentive and food was good
The hotels were clean and rooms a reasonable size. Wide variety of food available for breakfast. The restaurants we visited offered a wide selection of food
Transfers and coaches were on time. A wide variety of experiences in Vietnam
Our guide Lacki was excellent. He was kind and thoughtful and very knowledgeable about the country. He looked after everyone so well
Thank you for a. Wonderful holiday
Good value for money

Angkor to the Bay

Saturday 12 Apr 2025
Overview Rating:
Our Tour: Excellent
This holiday really lived up to its description in Wendy Wu's brochure. Cambodia was an unknown quantity for us prior to going there and we learned so much about its culture, national treasures and its people in the space of a few days thanks to our more than excellent guide. We particularly enjoyed our visits to Angkor Wat and the floating village at Chong Kneas. Vietnam was exceptionally interesting, with boat trips on the Mekong Delta, the Perfume River and Halong Bay. Visits to Ho Chi Minh City, Ho Chi Minh's mausoleum and his dwelling places in Hanoi were fascinating as was seeing the French Quarter there. The area round the Citadel at Hue, the Citadel and the Royal Palace and purple City makes Hue a very special place. No trip to Vietnam would be complete without checking out the Cu Chi tunnels. There is not enough space here to describe all the main features of this trip which more than fulfilled our expectations
Travel, hotels, and ticketing arrangements all worked like clockwork and the guides could not have been better.

Vietnam at a Glance

Friday 11 Apr 2025
Overview Rating:
Our Tour: Excellent
We saw everything that was interesting about Vietnam. We were fortunate to have been assigned a top notch experienced tour guide, Laky, who looked after us all (28 of us!) in an unflappable way with no fuss or bother. One of the best tour guides I have travelled with. A beautiful, warm, amazing country and as a first time visitor, I was over the moon with how lovely, smiley and friendly the Vietnamese people are generally. I loved every minute with tourists from Australia and New Zealand.

Vietnam Trails

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Excellent
This well organised tour provided a varied insight into Vietnamese culture and offered the opportunity to visit a wide range of city and rural areas. The excellent guide was friendly, helpful and well informed.

Vietnam Panorama

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Good
Amazing attention to detail
Extremely well planned everything and everyone catererd for
The guide on our trip was second to none
He had the patience of a saint, the knowledge of a scholar and I can’t find enough words to praise him
He was an absolute credit to the Wendy Wu brand

Vietnam & the Reunification Express

Wednesday 19 Mar 2025
Overview Rating:
Our Tour: Excellent
Fabulous. Made even more so by the quality of the two tour guides provided in Vietnam and Cambodia. They were very informative not only in the history but the cultural & spiritual aspects of the places they made sure we saw. Hopefully this feedback will get to those two individuals; a big thank you to them both. Hotels were well chosen to be less commercial, more boutique, well located and high quality.

Angkor to the Bay

Monday 17 Mar 2025
Overview Rating:
Our Tour: Excellent
We've come home exhausted from a truly fabulous trip around Cambodia and Vietnam and feel that we've seen pretty much everything these beautiful countries have to offer. The tour guides/managers, Vutha and Hoang, were both fantastic and extremely knowledgeable, all the hotels were excellent and the food all very good, if a bit repetitive and too plentiful at lunchtimes. A very busy full-on tour with very little relaxation time, but everything ran like clockwork and we were never kept waiting long for the coach or food or anything, which allowed us to see so many lovely things in the short time we were there.

Vietnam at a Glance

Friday 07 Mar 2025
Overview Rating:
Our Tour: Good
The group of fellow travelers made the holiday, a great crowd to be with. I thought that the hotels in Ho Chi Minh City and Hanoi would have benefited from being more centrally located. The meals provided were acceptable but lacked variety. Halong Bay was far too crowded with boats. This lead to pollution of both the air and sea, making not the hoped for experience. The guide, Robin, was great and nothing was ever a problem.

Vietnam at a Glance

Friday 07 Mar 2025
Overview Rating:
Our Service: Excellent
Everything was perfect from booking to getting back home. A fabulous, enlightening trip to Thailand.

55032

Wednesday 05 Mar 2025
Overview Rating:
Our Tour: Excellent
Relaxing interlude in our ‘full on’ Cambodia and Vietnam group tour. Was good to have a slightly more laid back few days before and after an otherwise hectic schedule.

Vietnam Panorama

Tuesday 04 Mar 2025
Overview Rating:
Our Tour: Excellent
The most remarkable tour, so very enjoyable, covering Vietnam from South to North. Great group of people, good hotels, excellent itinerary-but what really made it special was our wonderful guide, Kim. He was so organised, knowledgeable and kind that we could not have asked for better- thank you Kim for showing us your beautiful (albeit slighted at times!) country x

Angkor to the Bay

Sunday 02 Mar 2025
Overview Rating:
Our Tour: Excellent
Fabulous holiday- very intense with little down time but packed so much in plus a few extras. Both Cambodia & Vietnam guides were superb and very knowledgeable.

Indochina Delights

Saturday 01 Mar 2025
Overview Rating:
Our Tour: Good
Mostly very positive

Thiep, the guide in Vietnam, was excellent.
The guide in Laos was good. The guide in Cambodia was very pleasant but left me behind when I gave way to a large group of children so I visited Angkor Wat, the main reason for my booking the tour, mostly on my own.

A more central location in Luang Prabang would have been appreciated - to be able to relax in the town

The Vietnam airlines booking was a big mix up with the wrong data inserted for one passenger. So early choice of seats was not possible. More info on alternative flights at the booking stage would have been helpful as we would have preferred to arrive in HCM not Hanoi.

Vietnam at a Glance

Friday 21 Feb 2025
Overview Rating:
Our Tour: Excellent
It was a really enjoyable holiday. It was extremely varied and well organised. The group and our guide Mr Duc made the holiday.

Food was good and we ate in lots of different places. The acrobat show in Ho An was amazing.

Weather was not quite what we expected, it was hot in Singapore (this was an add on to the tour) and Saigon, it became cooler in Ho An and then turned cold in Hue, Hanoi and Halong Bay.

Halong Bay was spectacular but would have been better if it had been warm and sunny

Train Street in Hanoi was amazing

Vietnam & the Reunification Express

Tuesday 18 Feb 2025
Overview Rating:
It is rare for me to mark anything above 9, would have to exceptional and wow wow. We have now done three group tours with Wendy Wu which have all been excellent, We now fancy going on our own again somewhere in the world.  Both guides did excellent job.