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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Vietnam at a Glance

Tuesday 05 May 2026
Overview Rating:
Our Tour: Excellent
An excellent tour that covered a lot of ground in such a short timescale. Very well organised too.

Our guide Qui was brilliant as well as professional and very funny, which brightened up the journey. Nothing was too much trouble, and he went the extra mile.

Hotels were nice and comfortable and I thoroughly enjoyed trying the food and different flavours.

I can definitely recommend the tour.

Spirit of Kyrgyzstan

Friday 01 May 2026
Overview Rating:
Our Service: Excellent
A bit of a hiccup on day one of the first Ecuador trip created, which I feel sure was rectified on later tours, but otherwise perfect on each and every tour that I have done; China; Japan x 2; Ecuador + Galapagos; Vietnam [though here, too much regarding the war and not enough beautiful scenery for my liking, but fabulous boat trip down the Mekong and in Halong Bay]; and most recently Uzbekistan. I have also booked next year in Kyrgyzstan with Wendy Wu. and have wishes for future trips that Wendy Wu do. They look after you throughout the day from Breakfast through Evening Meal and as I get older, I feel the need for the reassurance and trust they give me.

Vietnam Panorama

Saturday 25 Apr 2026
Overview Rating:
Our Tour: average
Outward bound flights with Air India were atrocious. Little choice of food, disinterested staff, locked and/or blocked toilets. Holiday itself, excellent tour guide but over ambitious programme. Early starts every morning, (06.00 to 06.30) and living out of your suitcase. Return flights could have been direct with a different carrier.
Enjoyed the holiday overall but it was hard work and that is the opinion over the entire group.

Vietnam & Cambodia Discovery

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
A very intensive trip that was packed with varied activities. It was mostly active and full on put there were plenty of points to relax and take things in your own time. The guides were amazing, friendly, knowledgeable and helpful. The range of hotels were all of a good standard.
I cannot believe how much was included in this trip, Wendy Wu made sure to book so many things to do that went over and above my expectations

Vietnam & Cambodia Discovery

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
A great opportunity to see Vietnam from top to bottom, as well as the Angkor Wat area of Siem Reap, Cambodia. Well organised and guided. Hectic schedule at times. Really enjoyed the out and about aspects, ie mountain walks with home stay lunches, locals fishing at Hoi An, traditional crafts on the Mekong Delta and the village on stilts in the lake near Siem Reap, 3 local bike rides with a chance to see different aspects of the local countryside, plus the scooter ride one evening in Saigon. Guides knowledgeable and good at problem solving.

Vietnam Panorama

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Vietnam Panorama

Sunday 19 Apr 2026
Overview Rating:
Our Service: Good
Both people I spoke to (for the initial enquiry and to book) were helpful, professional and friendly

Vietnam Panorama

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Good
Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

Vietnam & Cambodia Discovery

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
This was a Go Beyond small group tour of 14 people.
Our local guide Lap was a mind of knowledge about his country. He kept us well organised and on time. He helped foster a fun atmosphere in the group.
Tour tour was well put together seeing the best of Vietnam & Cambodia.
I enjoyed hiking in the rice terraces in Northern Vietnam. Cycling around the rice fields in Hoi An. So much to see and do. I liked the hustle and bustle of Hanoi & Saigon. This trip combined being in nature and also the city. We had plenty of opportunity to meet local people.
Highly recommended.

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
A great holiday, packed with interesting places to see and visit. Everything was well planned and it was good that all meals were included. We had a wonderful guide in Lap, he was very knowledgeable, helpful and went out of his way to make sure we all had a good holiday. A wonderful ambassador for his country and Wendy Wu holidays

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
An amazing tour of this wonderful country. Extremely well organised with the most amazing guide in Qui. Would definitely recommend.

Vietnam at a Glance

Monday 06 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent
Couldn't have been better.
Superb organisation and care by Wendy Wu.
Our guide, Qui, was knowledgeable, professional and personable.

Our Response

That's wonderful to hear and we'll be sure to pass on your comments to Qui. Many thanks for your review, it is sincerely appreciate. Jimmy, Wendy Wu Tours.

Vietnam Panorama

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Good
Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Our Response

Many thanks for your review. We’ll speak with Lap about balancing his helpful recommendations with preserving the itinerary as planned. Your experience matters and we sincerely appreciate your feedback. Thanks, Jimmy, Wendy Wu Tours

Vietnam & the Reunification Express

Friday 20 Mar 2026
Overview Rating:
Our Tour: Good

Our Response

Many thanks for your 4 stars, it is much appreciated. Jimmy, Wendy Wu Tours.

Vietnam & the Reunification Express

Thursday 19 Mar 2026
Overview Rating:
Our Tour: average
Our guide was not very informative, we did not learn very much about Vietnam. The food was not very interesting and was very repetitive, especially if you chose the vegetarian option. The trip to Halong Bay was extremely disappointing, the accommodation was poor, there was a faint smell of urine on our bed. It was billed as a cruise, the boat was moored in the bay and we were transported to tours on a tender boat. Generally the tours were of pour quality definitely staged specifically for tourists. We didn't get to see much of the real Vietnam. Coaches were of substandard quality one driver got lost twice. The overnight train journey was good.

Our Response

I'm so sorry to hear this, thank you for being honest with us. That's not the Vietnam we want you to experience at all. The issues you've raised,especially the accommodation on Halong Bay are really important, and I promise I'll pass every single point straight to the team. Many thanks for your review, it is very much appreciated. Jimmy, Wendy Wu Tours.