Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Vietnam at a Glance

Sunday 14 Sep 2025

Overview Rating:

Our Service: Excellent

Excellent service. No problems booking a tour.

Vietnam at a Glance

Friday 22 Aug 2025

Overview Rating:

Our Service: Excellent

Personalised and friendly

Our Response

Thanks so much for your review, it is sincerely appreciated. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Tuesday 12 Aug 2025

Overview Rating:

Our Service: Excellent

Great service from staff on getting my booking sorted especially as I didn't have all the paperwork ready at the time so had to dripfeed it to them. Looking forward to my trip with them

Our Response

Thanks for taking the time to review your booking experience - have the best time on your tour when it comes around!

Vietnam Panorama

Tuesday 05 Aug 2025

Overview Rating:

Our Service: Excellent

Recently attended Wendy Wu presentation in Nottingham
The information was very useful and inspired us to make a booking!

Our Response

That's great to hear! Do let us know if you have any questions regarding your tour; we're always happy to help.
Jimmy, Wendy Wu Tours.

Vietnam Panorama

Thursday 10 Jul 2025

Overview Rating:

Our Service: Excellent

informative and knowledgeable about all tours . competitive price we booked Vietnam panorama hope we made right choise

Our Response

We sincerely appreciate you taking the time to submit your review. We always receive amazing feedback about our Vietnamese tours, I'm sure you will have a wonderful time there. Do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Tuesday 01 Jul 2025

Overview Rating:

Our Service: Excellent

Just booked a tour to Vietnam, Julia was very experienced and pleasant to deal with.

Our Response

That's great to hear! Julia will be delighted to received your feedback. Many thanks for the review!

Vietnam Panorama

Tuesday 01 Jul 2025

Overview Rating:

Our Service: Excellent

Fantastic holidays, we can't wait to go on our next adventure 👍

Our Response

Glad to be of service!

Grand Mekong Odyssey

Friday 16 May 2025

Overview Rating:

Our Tour: Excellent

Great tour. Very busy but well organised. Had great tour guides in Vietnam and Cambodia.
Both countries are full of amazing history, buildings and most importantly people. Very welcoming.

Moroccan Odyssey

Wednesday 14 May 2025

Overview Rating:

Our Service: Excellent

Recent holiday in Cambodia and Vietnam was a wonderful experience. Service throughout could not be faulted

Vietnam & Cambodia Discovery

Sunday 04 May 2025

Overview Rating:

Our Tour: Excellent

What a fantastic trip. Every day brought new experiences in two fabulous countries. From boat trips in Ha Long bay and the Mekong Delta, cycling around paddy fields, hiking in the mountains and a Vespa ride around Ho Chi Minh City to wandering around Angkor Wat, BRILLIANT. Our guides in both countries were very knowledgeable, kind and helped the whole group in anyway they could.

Japan Uncovered

Saturday 03 May 2025

Overview Rating:

As usual with Wendy Wu (this is our third experience having travelled to China and Vietnam & Cambodia) the holiday lived up to all our expectations. Our guide Akiko could not have done more to make our stay in Japan so enjoyable. Her knowledge, explanation of tour details (e.g. timing of events, weather forecast etc.) was brilliant. She could not have done more for us.

Japan Uncovered

Thursday 01 May 2025

Overview Rating:

Our Tour: average

I think the holiday is overpriced. Whilst we enjoyed the holiday we would have benefitted by learning more about Japanese culture. We had some long coach journeys which would have been an ideal time to learn about this. The holiday could be improved by including a geisha show, sumo wrestling and a visit to old Gion.

Japan was very busy and I think Wendy Wu should have reduced their numbers to 20. The guide could not successfully manage such a large group of people with varying needs. Some could not keep up with the guide. I would suggest smaller groups and using their own guides rather than topping up with freelancers.
We booked the holiday because we had an amazing Wendy wu trip to Vietnam and Cambodia last year.

We are not planning to use Wendy Wu in the future. Since returning we have booked two more tours - with other companies.

Vietnam at a Glance

Thursday 01 May 2025

Overview Rating:

Our Service: Good

Excellent. A serious problem with a guide was very swiftly sorted. The otther 2 guides ( one in each country) were very friendly, knowledgeable and helpful

Vietnam Trails

Wednesday 23 Apr 2025

Overview Rating:

Our Tour: Excellent

Fantastic trip with everything being superbly organised. Excellent hotels and meals.
What really made it special was our guide, Ang, who was able to explain the context around why things happen in Vietnam, which added greatly to our understanding. He was an excellent guide, always available for us, really helpful and helped make the trip so memorable for myself and my wife.
I would recommend Wendy Wu for anyone thinking of visiting Vietnam.

Vietnam at a Glance

Wednesday 23 Apr 2025

Overview Rating:

Our Tour: Excellent

The tour guide was fantastic. He had a wealth of knowledge, which he was eager to impart at the many diverse points of interest visited. The itinerary was full with just the right amount of free time. The hotels and meals provided were spot on, and it is a holiday I will remember with fondness for a very long time.