Reviews

Efficient, knowledgable and friendly - very good indeed

I enjoyed the holiday and met some lovely people.
Some of the places we went to were amazing. Especially Sapa.
The food was good but I feel it could of been better and more authentic. There was also far to much food, especially at lunch time. It seem we had the same for lunch as we had for our evening meal. It be came very boring. Lunch needed to be lighter. The hotels were all comfortable and clean.
I think the other thing that would of been nice was a bit more free time. Even though we enjoyed all of the sites, it would of been nice to be able to roam around on our own without having to rush. Maybe add an extra day on the tour.
John our tour guide was amazing, and was so passionate and knowledgeable about Vietnam. Nothing was too much trouble for him he was brilliant.
I was quite disappointed by our visit to Halong Bay. The number of tourist boats and the amount of waste in the water was quite upsetting. Maybe this is something the tour companies could look into, and maybe help by putting money into educating people. The boat we were on was also a little bit disappointing, although the crew and the food was amazing.

Good variety, organisation and value

Service rating :

A wonderful experience

Product :

Easy and painless very helpful

Service rating :

The Vietnam Trails tour was fantastic! We saw so many different places and were well looked after. Our guide was brilliant and very informative about everywhere we went. The night train was a great experience, and I really enjoyed it. Sapa was beautiful and Ha Long Bay was spectacular. I would highly recommend Vietnam and Wendy Wu tours to everyone

Product :

Wendy Wu were fantastic at every point. Very helpful and everything was planned well and our tour guide was brilliant

Service rating :

The tour was amazing thanks to our guide Laki and Vietnam! Wendy Wu had everything sorted all we had to do was take part and enjoy! Would recommend to anyone! Thanks

Product :

Everything was sorted we just took part and enjoyed!

Service rating :

Well organised.
Quality of hotels could be better.
Some restaurants did not serve enough food.
Last meal we had was very poor quality in Hanoi.

Product :

Good choice of locations to visit.
Could do with guide with better English.

This was a fantastic holiday from start to finish, great tour manager, lovely hotels and wonderful food. Included much more than I expected.

One of the best tours I have taken in 25 years of travelling

Service rating :

The tour was excellent and exceeded expectations. We had a very knowledgeable guide who sense of humour helped gel the group together.

Product :

The tour was excellent and exceeded expectations. We had a very knowledgeable guide who sense of humour helped gel the group together.

Service rating :

fabulous trip met our expectations what a wonderful country to visit.
Our guide win made it ,his knowledge was outstanding, he was a kind considerate and caring tour guide .congratulations to him.

Product :

wow what a tour need say no more.

booked Vietnam Trails tour on Saturday 25/6/16 - confirmation received today (late due to computer problems at Wendy Wu) but there are several problems with the paperwork including staying in Saigon an additional night before the tour - our confirmation says the hotel is in Siem Reap which is in Cambodia.