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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Wonders of China

Friday 11 Apr 2025
Overview Rating:
Our Tour: Excellent
Top destination, excellent accommodation, top quality food and the best guide I’ve ever encountered, in 28 years of travelling.

Wonders of China

Monday 07 Apr 2025
Overview Rating:
Our Tour: Excellent
A fabulous tour incorporating all the key elements of China in one tour. It’s an action packed itinerary taking in all the key sites and carefully managed by your national guide, with local guides at each other main location to assist.

We had 24 on this tour group and everyone got on pretty well. Our National guide George took great care of us - he was super organised and his level of English was really impressive. He diligently catered for the various dietary requirements within the group and gave us rich insights into how China is. My last trip to China was in 1992 and the advancement is amazing! Certainly the standard of food and service facilities have improved massively!

There are several early morning starts but all understandable given that we had to cover vast distances using the various transport options - bullet trains, internal flights, cruise boats and we took a ride on the maglev train in Shanghai too! Beijing and Xian were amazing and stepped in history of course but beware that it’s full on with lots of walking as the sites are vast. The Great Wall is spectacular but that is pretty steep so those that are super for can get a challenge!

If would have been good to have a little break or chill day but we used the first day of the Yangtze River cruise to do this. The optional excursions are good - especially the acrobatics show and the night performance in Guilin if the weather permits it - go! We had a mini heatwave whilst we’re were there this March so be prepared and bring summer clothes!! Or buy some at Yangshuo!

Would highly recommend this tour and will definitely go with Wendy Wu Tours again.

Wonders of China

Wednesday 02 Apr 2025
Overview Rating:
Our Service: Excellent
The person I spoke with was very knowledgeable and helpful and I felt very confident that the holiday I booked would be a great success.

Wonders of China

Sunday 30 Mar 2025
Overview Rating:
Our Service: Excellent
Very well handled, impressed. Knew exactly what I wanted and came up Trumps.

Wonders of China

Sunday 16 Mar 2025
Overview Rating:
George was an absolutely excellent guide. He took great care to keep all of the group members happy and looked after us very well. He was super organised and detailed planning to make our trip memorable and without hitches. 

Wonders of China

Saturday 15 Feb 2025
Overview Rating:
Our Service: Excellent
The advisor that dealt with my booking,Arti, was extremely patient, helpful and friendly

Wonders of China

Sunday 02 Feb 2025
Overview Rating:
Our Service: Excellent
We attended the Destination and Travel Show and attended the Wendy Wu stand. We spoke to Sarah who gave us various options and also shared her personal experience of the tour we ended up booking, which is always helpful. She took the time to explore different options and prices. She ensured we understood what was included in the holiday.

Wonders of China

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent, Julia was very helpful, knowledgeable and professional throughout. We had clear ideas on the destinations but we meant on Julia for advice and her experience. It is refreshing to have the telephone answered promptly and get through to to the right department quickly. The next steps have all been made clear and confirmed by e-mail.

Wonders of China

Saturday 18 Jan 2025
Overview Rating:
Our Service: Excellent
Went out of way to arrange alternative flights & was appreciative of our difficulties

Wonders of China

Friday 17 Jan 2025
Overview Rating:
Our Service: Excellent
Everything was prefect , Cheryl was excellent, very helpful, new all about the trip, could not fault her.

Wonders of China

Saturday 11 Jan 2025
Overview Rating:
Our Service: Excellent
Very friendly, helpful and easy to deal with. Not pushy but relaxing to speak to.
Very helpful with no hesitation to give all the information needed.
A pleasure to deal with.

Wonders of China

Saturday 23 Nov 2024
Overview Rating:
Our Tour: Excellent
This was an excellent tour which covered a lot of ground in the space of just over a fortnight. Besides the impressiveness of the actual locations visited themselves, the trip was greatly enhanced by the quality of the national and local guides, who were able to convey a lot of information in a very clear, entertaining and often amusing way. In addition, the tour organisation was superb, the accommodation was very comfortable and of a high standard, and the meals provided were, almost without exception, delicious.

Wonders of China

Saturday 16 Nov 2024
Overview Rating:
Our Tour: Excellent
Just returned from a brilliant tour. The itinerary was well designed, mixing historical, cultural, countryside and urban. A well balanced, if short, insight into China. Being a tour, some days were hard work but I can’t think of anything I would have wanted to leave out. The experience was full of surprises. One thing in particular was the friendliness of the local Chinese. I am not sure what I expected but when we were out and about, be it in a child’s playground, shopping mall, or historical site, they would happily interact with us. Within the language constraints we had some lovely conversations.
The national guide, David, was excellent. His organisation of the itinerary and his relationship with the tour members was exceptional.
Additional to the tour there were several optional events. Each of which was very enjoyable and enhanced the experience. For me the best one was Impression Sanjie Liu In Yangshuo
One observation that might be worth making concerns budgeting. Wedy Wu literature suggest between £300 and £400 pounds per person for spending. Generally correct but the cost of optional excursions does increase the spend. I would suggest £600 has being more appropriate.
To summarise, the tour was a fantastic experience. I would like to thank all those from Wendy Wu to contributed to its success.

Wonders of China

Monday 11 Nov 2024
Overview Rating:
Our Tour: Excellent
A wonderful introduction to China with a great group of well travelled people. Our guide was helpful, informative and interesting and the tour was a good mixture of busy sightseeing days and more relaxed days on the Yangtze river where we could enjoy the beautiful scenery as well as the talks and entertainment on board. Everything was meticulously organised and we were given enough free time to explore on our own. I would thoroughly recommend this tour and can think of no negatives at all.

Wonders of China

Saturday 09 Nov 2024
Overview Rating:
Our Service: Excellent
Efficient & Personable