Reviews

Brilliant as always. Been on their trips several times and everyone I’ve dealt with has been amazing.

Excellent tour showing us everything we’d ever dreamed of seeing.
Excellent guides and some fantastic hotels and places to eat

The pros
Excellent variety of places visited in Japan and the hotels were all of a high quality with the exception of the last one prior to flying home. This was very basic.
Restaurants used for lunch and evening meals were excellent and the range of Japanese food chosen was good. The tea ceremony, origami and noodle making
sessions were all great fun and enjoyed by all.
Our second guide Nana, was absolutely excellent and would be a good role model to follow for the others. We were very sad to lose her when she passed us on to the next guide.
The cons
However, we were disappointed that we had three different tour guides in 10 days and their ability to communicate in English was very different. The first guide neglected to pass on the microphone attached to our headsets which meant after the first 3 days we could no longer use headsets for commentary wherever we went which was a limit to the knowledge we could take in.
We also missed out on the included breakfast prior to our early flight home and when queried, the guide said we didn’t get this refunded even though we had paid for it and was on our itinerary.
Overall though we had a fantastic time but felt Wendy Wu had let us down with the succession and limitations of the guides given to us.
We would definitely recommend the tour but it was definitely not as slick and well organised by the two inexperienced guides . We had expected a different level of organisation after a previous Wendy Wu tour we had taken to Egypt in October 2023.

Great holiday, exceptional guides, wonderful sites to visit. Hotels and cruise excellent. Both guides very professional and informative, The whole thing was very well organised

Excellent Tour
Well paced
Comprehensive itinerary which includes Bucket list attractions
Knowledgeable guides

Very friendly and helpful. Called me back when they said they would. Answered all of my queries

Good all round arrangements and sites to visit. Excellent guide. Good quality accommodation and food.

Mostly reactive rather than proactive. It would have been so easy to send a group email as soon as the issues began in Israel/Gaza saying that they were monitoring the situation. Instead they answered each travellers concerns informing them to follow Foreign Office guidelines, did not instill confidence in the tour company. The tour was hectic with early starts and some late finishes.

An excellent holiday in general but a few issues in Jordan over accommodation.

Great 10 day trip covering all the major sites with attentive and informative guides and comfortable accommodation

Well organised. Saw lots of sites and felt safe whilst visiting all the places we visited. Everyone of the staff that looked after us both from Wendy Wu and the boat and hotels were excellent and also the airline used.

Easy booking for a once in a lifetime tour we have always wanted to do

Telephone Booking with Alexcia. Felt we are going to be looked after. The two previous trips to China and Japan went very well!

Booking was very straightforward. The booking agent answered all my questions except for the hotels that would be used, which other tour companies do give. I hope the actual holiday lives up to the promise.

Although rated level 1 difficulty by Wendy Wu I found that the lever of exertion in the heat exhausting.