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The Award-Winning Tour Specialist
Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Japan by Rail

Thursday 11 Jul 2024
Overview Rating:
Our Service: Excellent
Great holiday delivery and their tour reps cover every eventuality

Best of Japan

Sunday 07 Jul 2024
Overview Rating:
Our Service: Excellent
Helpful and friendly staff, with good knowledge

Japan Uncovered

Friday 05 Jul 2024
Overview Rating:
Our Service: Excellent
Friendly and helpful

Jewels of Japan

Saturday 29 Jun 2024
Overview Rating:
Our Service: Excellent
The representative I spoke to was extremely helpful whe making this booking

Christmas in India

Saturday 22 Jun 2024
Overview Rating:
Our Service: Excellent
Good customer service, I’m a returning customer after an amazing trip to Japan last year. The tour guide made the tour so special.

Discover Japan

Sunday 16 Jun 2024
Overview Rating:
Our Service: Excellent
Could not get through to start with and requested a call back
This came a couple of hours later.
Andrew was very helpful and answered our queries very quickly.
We were then time to think through options
Andrew even stayed beyond his finishing time to call us back
The deal offered was very competitive and so we booked the trip.
Good clear advice without any of pressure to book
Very impressed!

Ancient Empires of China & Japan

Saturday 15 Jun 2024
Overview Rating:
Our Service: Excellent
Friendly staff who was very efficient and knowledgeable talked me through the tour we were interested in and was very understandable of any questions I had
A very big thank you to Andy

Japan Uncovered

Friday 14 Jun 2024
Overview Rating:
Our Service: Excellent
Andy and Keith were excellent and we booked a holiday to Japan. Nice guys too. Thank you.

Japan Uncovered

Friday 07 Jun 2024
Overview Rating:
Our Service: Excellent
I have been most impressed with the courtesy, simplicity and speed of the service received. These service standards are rare, and much appreciated.
Also, the best and most comprehensive itinerary of all others considered.

Japan Uncovered

Wednesday 05 Jun 2024
Overview Rating:
Our Service: Excellent
Good and helpful as always

A Week in Japan

Sunday 02 Jun 2024
Overview Rating:
Our Service: Excellent
Lots of information whilst booking a holiday. They really looked at different flights for us too to find the best upgrade prices.

Japan Uncovered

Sunday 02 Jun 2024
Overview Rating:
Our Service: Excellent
Prompt & efficient

Essence of South Korea & Japan

Sunday 02 Jun 2024
Overview Rating:
Our Service: Excellent
I found the customer very helpful and supportive. What I really liked was how quickly the booking came through via email and that I was able to go straight into the customer portal to check everything and what my outstanding balance is. It appears that I can book my flight separtely with them once I know my personnal intinery

Japan & the Scenic South

Friday 31 May 2024
Overview Rating:
Our Service: Good
Very helpful

Discover Japan

Monday 27 May 2024
Overview Rating:
Our Service: Excellent
Sandra and the team were exceptionally helpful.

Good knowledge and experience regarding the areas we were interested in visiting.