Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Treasures of Taiwan

Friday 01 Nov 2024

Overview Rating:

Our Tour: Good

Going around Taiwan in a bus with an excellent guide, staying in good hotels and being fed way too much food was an excellent way to see Taiwan~

Treasures of Taiwan

Thursday 31 Oct 2024

Overview Rating:

Our Tour: Good

Treasure of Taiwan was a good tasters of the island, accommodation was excellent as you expected from Wendy Wu. What I would do differently is stop over halfway to acclimatize the long flight was exhausting both there and back, pick up at airport was a fail but was soon solved once I had contacted help line, which required some patience and practice!!

Scenic South Korea

Tuesday 23 Apr 2024

Overview Rating:

Our Tour: Good

The tour itself was excellent but the hotels and the majority of the food was of the fast take away variety. For the price ,especially as food in S Korea is quite cheap, I expected , better quality meals.
I have recently returned from a Scenic New Zealand trip where both the food and accommodation was of a much higher standard
The Taiwan extension was good with an excellent hotel in SunMoon Lake
We used Wendy Wu for this holiday as there are few U.K. holiday companies who arrange tours to Korea/Taiwan . . Not sure if I'd travel with Wendy Wu if other tour operators such as Scenic covered the area
The guides in both Korea & Taiwan were excellent and relevant information and new when to keep quiet

Treasures of Taiwan

Thursday 16 Nov 2023

Overview Rating:

Our Tour: Good

Several things needed improvement. There was FAR too much food. No one needs or wants huge lunches and dinners every day. Also this meant we never had a chance to eat in local cafes etc. Our guide thought the only shopping we might want was for snacks(!) and beer so we went to 7-11s every day. I didn't manage to get any presents for family. When we went anywhere he told us the time and place to meet but got uptight if you strayed more than a few yards from him.