Our motive for going to China was to visit family, but we also wanted to see the country. Not having visited before, making our own travel arrangements was daunting, and we decided to go on an organised tour.

We chose Wendy Wu’s Gems of China tour as it gave us the opportunity to visit areas such as the Zhangjiajie National Park which weren’t covered by other tours, and we were very happy with our choice.

From the first moment of booking we were very satisfied with the attention to detail and level of support we received from the company. When it was decided (the day after we applied) that British visitors no longer needed a visa, the staff were very helpful, and processed our refund quickly. The information we received before the tour was very comprehensive and answered all our questions.

The quality of the hotels where we stayed, and the transport (including coaches, trains and internal flights) were all excellent.

In an unfamiliar country such as China the quality of the local guides is extremely important, and our main guide, Sophie Jin was fantastic! Her English was great, she was very knowledgeable and friendly, and managed the conflicting demands of a diverse group with tact and kindness. We were very well looked after, and I can’t praise her highly enough. Different guides with more local knowledge were employed in the different places we visited, and they were all excellent.

The tour covered all the main areas of tourist interest, such as Beijing, the Great Wall, Terracotta warriors etc, and included a relaxing Yangtze cruise. We had many opportunities to go on voluntary evening entertainments, and I can honestly say that these were some of the highlights of the tour, and gave us experiences we would never have had elsewhere.

My only (minor) criticism would be that the tour was very fast-paced; it would have been nice to have longer stays in the places visited, and more free time, but this would have added to the cost, which was quite high. All in all the tour was a brilliant introduction to a country little visited by western tourists, and one which challenged previously held ideas. We thoroughly enjoyed it, and would recommend Wendy Wu tours highly.

I had an amazing 2 week trip to China in April 2026 with Wendy Wu Tours where I managed to visit all the highlights guided by Yang Tao who is a very experienced and knowledgeable guide. His vast experience was evident as he knew the right times to go to the main attractions like the Terracotta Warriors and the Great Wall to avoid the vast crowds. He also provided support throughout the trip and nothing was too much trouble for him. This was my first escorted group tour and the whole process with Wendy Wu Tours was seamless. On returning home I immediately booked another tour with them to India. I can’t speak highly enough of Yang and Wendy Wu Tours.

Had a great booking experience with Joe. He was very knowledgeable about the tours I was looking at and gave good advice to pick the right one for my needs.

Very helpful nothing was too much trouble. The tour was explained perfectly. Katie my assistant was just lovely and got back to me promptly with any questions I had.
Would definitely recommend travelling with WendyWu tours and I plan to travel with them again in the future.

They explain everything in simple terms, nothing is too much trouble for them. This is my 3rd Wendy Wu tour but only the 2nd I have booked directly through them. Absolutely amazing, friendly staff. I recommend these tours to my friends.

Japan Uncovered was an excellent and well organised tour and Akiko our guide was superb. Only comments would be for more evening entertainment and a few more Western food options for those who do not like fish or tofu.
Gems of China was again an excellent and well organised tour and the options for evening shows gave a the trip a fuller program. CiCi our guide was fabulous and the local guides also added to the whole experience, will recommend both tours to family and friends.
Thankyou Wendy Wu for anther fabulous experience and interesting trip and your Office staff were excellent with sorting out all the questions we had prior to arrival in Japan & China.

Exhausting, exhilarating, enchanting.
Everything we had hoped for and more
Wendy Wu are masters of the small group tours

As a returning customer of Wendy Wu Tours, I continue to be really impressed by the level of service they provide. From booking through to returning home, everything is handled professionally and efficiently, which makes the whole experience stress-free.

The itineraries are well planned, striking a great balance between guided tours and free time, and everything runs smoothly throughout. The tour guides are always friendly, knowledgeable, and genuinely passionate, which really enhances the trips.

Accommodation, transport, and excursions have all been consistently to a high standard, and it’s clear a lot of thought goes into the details. It’s that reliability and quality that keeps me coming back, and I wouldn’t hesitate to recommend them to anyone considering a trip.

At the outset, due to disruptions related to events in Iran, our flights were rebooked and the tour was initially arranged to commence from Manchester, which is in a different country from where we reside. While this was subsequently corrected after it was brought to your attention, it caused unnecessary inconvenience and concern.

In advance of the trip, I requested a detailed daily itinerary, including start and finish times, in order to better plan and maximise our experience during any available free time. I was advised that this information would be provided at the introductory meeting with our guide. However, when I followed up at that meeting, I was informed that the group would simply follow the outline provided in the Wendy Wu Tours brochure. Consequently, no detailed itinerary was ever made available.

As our departure date approached, we encountered difficulty obtaining Chinese Yuan. Given your organisation’s extensive experience, I sought guidance from your team. The response provided referred only to British outlets, which was not relevant to us as Irish residents. We later discovered that a Bank of China branch was located adjacent to our first hotel, where cash withdrawals could easily be made using an Irish ATM card. This would have been valuable information to share in advance.

The hotels selected throughout the tour were generally not centrally located, limiting opportunities for independent exploration in the evenings. Clarification on the rationale behind these choices would be appreciated.

With regard to catering, the meals provided were predominantly westernised interpretations of Chinese cuisine, which differed significantly from the authentic food we experienced independently. It would have enhanced the cultural experience to include local or regional dishes as part of the group meals. Additionally, due to one vegetarian traveller within our group, three of the eleven shared dishes at each meal were vegetarian. This significantly reduced the variety available to non-vegetarian guests. A more appropriate approach may have been to provide a separate, tailored dish for the vegetarian guest.

There were also concerns regarding food service practices. On multiple occasions, meals were already placed on the table prior to our arrival at the restaurant. This raises questions regarding food safety and freshness, and may be a contributing factor to the number of guests who became unwell during the trip, including myself.

Furthermore, the provision of Subway sandwiches as an evening meal while travelling to Xi’an did not meet the expected standard for a tour of this nature.

Transport arrangements were, for the most part, satisfactory. However, there was a notable instance where a high-speed train journey of approximately 90 minutes was replaced with a bus journey lasting approximately four and a half hours. The justification provided—that this would offer a more immersive view of the country—did not adequately compensate for the additional travel time and inconvenience.

There also appeared to be inconsistencies in scheduling decisions. For example, our visit to Tiananmen Square was adjusted to avoid anticipated queues. However, a school group from Cork visited at the same time and experienced a waiting time of approximately 90 minutes. This resulted in an inefficient schedule for our group, with breakfast concluding at 08:20 and lunch commencing at 11:20, with food already laid out upon arrival. It was following this incident that I felt compelled to contact your office directly.

Despite the concerns outlined above, I would like to acknowledge the positive contribution of our guide, Michael. He demonstrated professionalism, adaptability, and a strong commitment to supporting the group, particularly in assisting those who were unwell. His knowledge and willingness to engage were commendable.

In conclusion, while there were positive aspects to the trip, the overall experience did not meet expectations.

Accordingly:

I would not choose to travel with Wendy Wu Tours again.
I would not recommend Wendy Wu Tours to others.
I trust that this feedback will be taken into consideration in reviewing and improving future tour experiences.

The most brilliant tour to a country where tradition and trend combine in a dynamic experience. So much to see and explore. Wendy Wu tours give you it all .
An excellent tour guide , authentic experiences, local food , visits to ancient temples, high tech cities, ancient tombs, amazing museums . KPop shows to mountain walks, coastal walks, and peaceful tea plantations and bamboo forests .
Korea has it all !

Wendy Wu Tours are superb.
The Wonders of China tour encompasses all major attractions and ‘must sees’ in China.
A plus is all meals are included, and entrance fees.
There are some optional excursions at very reasonable prices.
From arrival in Beijing to departure from Shanghai, we were looked after every step of the way, by our guide Sean, plus local guides.
I cannot speak highly enough of Sean. His patience was limitless!
Was the tour value for money? Absolutely - I am amazed Wendy Wu can offer such a quality experience, with top class hotels, all meals, many excursions, for the price.
It was the holiday of a lifetime.

Wendy Wu tours give you steal feel for the authenticity of every place you travel too.
They not only include all the main top attractions but give you an insight into the culture of the country by including museums and visiting and participating in local cultural experiences.
Their guides are local and very knowledgeable and impartial about the history of their country and its heritage.

Our guide was not very informative, we did not learn very much about Vietnam. The food was not very interesting and was very repetitive, especially if you chose the vegetarian option. The trip to Halong Bay was extremely disappointing, the accommodation was poor, there was a faint smell of urine on our bed. It was billed as a cruise, the boat was moored in the bay and we were transported to tours on a tender boat. Generally the tours were of pour quality definitely staged specifically for tourists. We didn't get to see much of the real Vietnam. Coaches were of substandard quality one driver got lost twice. The overnight train journey was good.

If you have done tours before this one is slightly different as Cambodia is a small county, with 2 weeks to explore it, this tour is more laidback than most. Febuary was hot 34c (we had no rain) and the tour guide made pervision for this. The excursions started around 08.00-08.30 and we were back at the hotel by 14.30 giving everyone time to chill and relax by the pool before going out for dinner at 18.00h. If you have never been to this part of the world it is busy and interesting, there is lots to see, do and photograph.

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.