The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Treasures of Taiwan

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

25

Monday 31 Mar 2025
Overview Rating:
Our Tour: Excellent
The most incredible experience with Wendy Wu tours around Cambodia. I would recommend this tour 100%. The service and tour guide were first class.

Ancient Empires of China & Japan

Monday 17 Mar 2025
Overview Rating:
We found Wendy Wu Tours to be everything we expected and more. Our tour guide Addison added another dimension with his fantastic organisation and attention to every meticulous personal detail. We can’t thank Addison enough for making our time in China so special. 

69522-PRE

Friday 14 Mar 2025
Overview Rating:
Our Service: Excellent
We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

China: Winter Wonderland

Tuesday 11 Feb 2025
Overview Rating:
Our Service: Excellent
Polite advisor told me what I needed to know when asked. As a solo flyer first time I've never done a connecting flight so it did stress me alot but the advisor put me at ease. This is my first trip solo outside of UK and first trip with wendy wu tours. I plan on doing more as these tours are ideal for what I need

55032-PRE

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Treasures of Taiwan

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

Vietnam at a Glance

Friday 31 Jan 2025
Overview Rating:
Our Tour: Good
Fantastic holiday, Vietnam at a glance, its in the name. Packed tours every day with meals in between the tours. Lots of walking and sightseeing. amazing local tour guide, who went out his way to explain everything.

Tibetan Wonders

Friday 31 Jan 2025
Overview Rating:
Our Service: Excellent
Chris was very professional, knowledgeable with the Travel products and assisted me with great customer care services.
All detailed informations of the Tour package were carefully provided that really helped in finalising
booking the Tour.
Chris is certainly an asset to the renowned Wendy Wu’s Tours and wish you many successes in the future!
Well done and Many Thanks .👍

Treasures of Taiwan

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
I have travelled with Wendy Wu Tours to many countries and have never been disappointed. The itinerary is full and accommodation excellent. Everything is taken care of so that you can fully immerse yourself in the experience of visiting a wonderful destination. Cannot fault them.

Thailand & Laos Adventure

Monday 27 Jan 2025
Overview Rating:
Our Tour: Excellent
We had a small group and loads of activities organised for us, a perfect basis for this superb holiday experience. The pace of the tour was just right, the weather brilliant and the food mostly superb. Our Thai guide Mr Chai had poor English when it came to understanding what we said, but that didn't detract too much. Our Laotian guide Bee was professional and lovely in all respects.
My only real complaint was our first dinner in Thailand when we had just arrived in Bangkok, which was chicken and mash - how this happened, we do not know!
This was my first experience of Wendy Wu Tours and will undoubtedly not be my last. The attention to detail was greatly appreciated.

Rovos Rail

Monday 23 Dec 2024
Overview Rating:
Our Tour: Excellent
We spent 3 nights in Siem Reap we were greeted at the airport by our guided for the next three days and drivers. We had tours around the Ankor Wat.Ban and several others in the area. We went to the Night Circus along with a lovely meal. Our guide and driver were very good. We were then picked up along with approx 12 other guests and taken to board the boat on The Mekong it was a long drive with a lunch stop and toilet breaks on the way.
We were warmly greeted on the boat and had a Cambodia guide with us from collecting at the airport until we arrived in Vietnam where were picked up by another guide.
The service by the staff on the boat was excellent. The food was good. Each day we had tours which were good as we had our guided with us along with transport.
It was my wife's birthday whilst away and the presented a cake and sung to her. The bed was also made up with a birthday wish.
On Arriving at our final port in Vietnam we were transported to Saigon along with our guided on arrival at Saigon we then collected our local guide and driver who arranged all of our included tours. We stayed here in the Central Palace Hotel. Which was the worst Hotel we stayed in. We were on the 11th floor but it was very noisy room due to traffic and the windows not closing properly. We reported this to receipt they were unhelpful. We were also notified when we arrived in our room that the pool was closed as was the bar and would not be available for the whole time we were there. But no real apology from the hotel. I would not recommend this hotel.

52848-PRE

Saturday 07 Dec 2024
Overview Rating:
Our Service: Excellent
We have been away with Wendy Woo Tours in the past and have just booked a holiday for next year.

Magnificent China

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Extremely helpful staff answered all my questions with great knowledge of the tours as well as personal experience of them. Thank you especially to Arti!

Highlights of Laos

Friday 29 Nov 2024
Overview Rating:
Our Tour: average
Sadly this trip did not live up to expectations as the itinerary published did not flow as it should have. The road trips took far longer than expected due to the poor road conditions and they will only get worse in this unspoiled and beautiful but poor country. Fellow travellers should have been advised of itinerary alterations months before their departure date and the company should have been honest with their customers. I have travelled with Wendy Wu tours several times but this tour let them down. The hotels should have been better. Many fellow travellers had not used the company previously and will not be tempted into travelling with them again.