Went to Cambodia and Vietnam with Wendy Wu Tours - our guide in Cambodia - Vutha Dam was so attentive and helpful - he went above and beyond to make sure we had the best possible experience .

I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

I contacted Wendy Wu Tours on 30/01/26 to enquire about information on maybe booking a holiday? Before i knew what was happening, the holiday was booked & paid in full!!! Flights, transfers, hotels, meals and visa all included!!! It may well be in the small print somewhere ~ but no mention that i couldn’t cancel without incurring a 30% cancellation fee the moment my call ended 🤬🤬. I received an email on 02/02/26 informing me that i need to sort my own visa!!!!!! I rang Wendy Wu tours asking for help with regards to the visa (as i don’t have access to a computer and printer) and the response from Lucy “well if you want to cancel it is in the small print in the brochure”!!!!!!!
So three days after booking i am now told that i could cancel and lose 30% of my money paid ~ just 3 days later and the ever so sympathetic (NOT!!!!!), Lucy can only tell me it’s “in the small print”!!!! After reading the letter again; Dear “name” thanks for booking, “WE WILL BE WITH YOU EVERY STEP OF THE WAY”!!!! I am certainly not happy 😡 with this behaviour and had i known beforehand about their behaviour, i definitely wouldn’t have booked a holiday through this company!!!!!!! Sorting out my visa application is a nightmare, made worse by my lack of a computer and my lack of confidence, but knowing that they are there “every step of the way” ~ that’s a joke, i could end up being out of pocket by hundreds and hundreds of pounds 🤬😡🤬😡

Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

great attention to detail in finding the tour which included the greatest number of the places my Japanese friend had recommended I visit and then real effort to find the best possible deal on business class flights. I want to China with Wendy Wu tours last year which was Superbad I have every confidence this year's trip to Japan will be up to the same very high standard

I have not experienced a holiday with Wendy Wu Tours yet but so far I have been very impressed with the service I have received and the help I’ve been given to decide on which tour to go on and when.

Great variety of tours which were discussed in full with me. Agent was clear and very helpful. Would recommend.

I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Absolutely brilliant, cannot fault the tours in any way

On the whole this was an amazing trip, marred but a disappointing Christmas Day. What was supposed to be a trip highlight turned out to be a fly-ridden starter, followed by a cold roast dinner and an OK dessert. All served next to the toilet! There were tables available in the restaurant that would have accommodated us. Looking at the reviews, it looks like the Vineyard only puts tours by the smelly toilets!

Overall this was enjoyable holiday but not worth the price paid. It was an all inclusive holiday which included hotels, excursions, travel and food (3 meals a day).

Started off in Cambodia which was lovely. The tour guide and bus driver were great, very attentive, knowledgeable and helpful. Excursions such as Angkor Wat were amazing. Food was of a good standard as were the facilities we were taken to during our trips and the hotel was clean and the service was very good.

Travel in between places was mostly by coach which was comfortable enough and air conditioned. There were supposed to be more flights but for some reason only 1 internal flight was taken.

Mekong River cruise was good overall although probably not worth paying extra for the upper deck. Excursions and local tour guide were very good.

Vietnam was OK although the tour guide wasn't as attentive, helpful and didn't keep the group together on tours and seemed to care more about moving on when other groups were waiting for each point of interest rather then providing our group with a decent amount of info.
Hotels in Vietnam were satisfactory on the whole except for Rice Fields which was very poor to say the least. Dirty, damp, bug ridden, had no hot water and not well maintained. Food and service was awful and certainly not the minimum 4 star accommodation we'd paid for. I had complained immediately to Wendy Wu but heard nothing until I followed it up twice when I returned home. We received a credit towards our next holiday which was poor compensation or rather no compensation unless we take another holiday with WW! I was incorrectly lead to believe Wendy Wu had very good customer service.

Food provided throughout the holiday was of a good quality but lunch and dinners were very samey and got very boring. There was little opportunity to choose from a menu other than on 1 occasion and thankfully on the last day when only breakfast was included.

There was limited free time, so shopping had to be squeezed in. Cambodia was very good value for money in comparison to Vietnam who add a 'tourist' tax on everything and most goods are also imported from China.

Having traveled with Wendy Wu tours previously I found the online booking process to be very clear and easy to use compared to going to a travel agency.

Really enjoyed our tour. Our guides were fantastic, both really knowledgeable.
Hotels were really nice.
We visited variety of places.
Group was very nice,
Had different experiences every day
Would recommend Wendy Wu tours

So much of this four was absolutely fantastic, there were some aspects that we found a little challenging.
Firstly, the activity rating, we thought was far too low, especially the amount of walking, and steps we were required to navigate, and also the effects of the altitude, that elderly travelers might find more challenging. We thought it would have been at least a level 3 as opposed to 2, however that rating might have put potential travelers off.
We also did not enjoy the amount of "Transit Time" we had at either end of the tour.
We also have to make a special mention of our guides. The National one, Jessie, was excellent, and apart from one, that got a little carried away with the history of a university, they were all superb.
The first part of the tour was fantastic even though the weather was awful. Hard long days, but spectacular. Accommodation was great and while the food wasn't to our taste, it was what we expected as we have traveled through China before.
Chengdu, and the Pandas were definitely one of the highlights of the trip however it has to be mentioned that the hotel had its own problems. We had searched the hotels before we departed, and the Rezen Chengdu had more than a few complains about it smelling of smoke, and it did. The room and rest of the hotel were clean enough, but it still smelt of smoke. Quite poor.
Also, it was a surprise that when you travel on the Bullet Trains, and we had 4 on this trip, the security is even stricter than air travel given all your luggage travel with you, so anything Flammable or over 100ml gets confiscated. Quite a surprise when you get your shaving foam confiscated. The latter part of the tour, and Tibet was awesome, although the standard of the "Celebrity Hotel" Huanglong left a lot to be desired.
All in all, the Tibet experience was awesome.
Chong Qing was the most unexpected highlight in its own right, both the city and the tours. A great end to an excellent tour.
One thing that surprised us though, was the lack of "included" beverages with dinner, give that on our previous Wendy Wu tours, that had been normal. Something we did not expect.
Having done a number of other Wendy Wu tours, it was certainly well up with the high standard set by the previous ones, and also that it did not include any of the areas in China that most other tours include. Definitely one of the features that attracted to this tour. We are certainly looking forward to our next one, Indonesia in 2026.
regards Roger and Joan Coates.

Kruger to Cape Explored
We arrived in Johannesburg and our first taste of South Africa was to experience a power cut at the airport. We were met and greeted by our Tour Guide, Nabeel Daniels who turned out to be an excellent tour guide. He is a credit to Wendy Wu.
We travelled onwards to the Kruger National Park having stopped at the Davinci Hotel and Angels View Hotel along the route. Nabeel stopped at various sites where we could take photos of the landscape and visit some interesting tourist stops such as The Apartheid Museum, God’s Window, Blyde River Canyon, Bourkes Luck Potholes, The Three Rondels and the Graskop Goerge Lift. Whilst travelling we had lunch and had the chance to enjoy a taste of the local cuisine.
We arrived at the Shiduli Private Game Reserve mid-afternoon, and after checking into our rooms we met our game tour guide and driver. We set of on our first drive into the park and were immediately seeing some of the “big five” Our guide was extremely knowledgeable and supplied our group with plenty of information. This was to be the same for all our other drives into the game reserve. This stay was one of the main highlights of the entire holiday. On our departure all the staff gathered in the restaurant area and sang a traditional South African song as we departed.
We then travelled back to Johannesburg Airport to catch an internal flight to Port Elizabeth where we would continue on our tour. The following day we travelled to Knysa stopping on the way to visit Oudebosch Protea Farm where we had the chance to see the process of growing the Protea flower. Our next stop was the Tsitsikamma National Forest. We climbed up ino the forst and down into the Storms River Mouth where we crossed a few suspension bridges and returned back to starting point of the walk.
We continued on to Kynsa and after checking in at our hotel in Knysa we had some free time to explore this picturesque harbour before being taken to really good fish restaurant situated in the harbour. The following morning we crossed the lagoon over to the Featherbed Eco Experience by ferry, where we were taken by tractor to the top of the Western Head. We then descended by foot following the paths back to the visitor centre getting the chance to take in the picturesque scenery of the lagoon and cliffs. We had a superb lunch before we returned by ferry to continue our journey to Oudtshoorn.
The following morning we visited the Cango Caves where we were taken on a guided tour of the cave system. Our next stop was an Ostrich Farm where we given a tour of the farm on a trailer and given the opportunity to feed the Ostrich. They certainly like their food. We travelled on to Cape Town after enjoying lunch.
Cape Town was a mixture of old and new building. We started off with a tour of the city and then we had a guided walk of part of the city. Table Mountain was on our agenda for the day but the cable car was closed due to poor weather so we were taken on a scenic tour of the area. The next day we visited two vineyards where we had the opportunity to sample a selection of their local wines followed by lunch providing views across the valley.
The next day we went on a cruise to see the local seal colony. Afterwards we went on to Boulders Beach where we visited the local African Penguins colony followed by lunch. Our surprise for the afternoon was that Table Mountain was now open and we were able to go to the top of Table Mountain by cable car. Stunning views of Cape Town. Our final outing was to The Gold Restaurant to experience an authentic African Experience where everyone was encouraged to take part in the evenings entertainment The food was a 14 course dish taste of South Africa.
The final day in Cape Town before our flight home was a leisure day where we just ambled around the Water Front Area.
Suumary
Was it value for money? Yes, it was a busy holiday and certainly value for money.
Highlights? A hard question as it was all stunning. But the main two were The Kruger Private Game Reserve and Table Top mountain.
Tour Guide Quality? Nabeel Daniels was outstanding. We have done several tours over the years with various companies and he was by far the best. He was always doing his best to make sure that we got the most from this holiday and that we enjoyed it..
Drivers. We had two drivers both were very good, Robert drove in the north and Reg drove in the south. Again both were a credit to Wendy Wu.