The Award-Winning Tour Specialist
Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Magnificent China

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Excellent
This really was a 'Magnificent' holiday. So much was packed into it and nothing was too much trouble for our tour guide, Betty, to make it as enjoyable as possible. We saw and and did such a great variety of things - well done to Wendy Wu Tours for putting together this great itinerary. It has been a really memorable holiday.

Journey through Jordan

Thursday 21 Nov 2024
Overview Rating:
Our Tour: Excellent
Wendy Wu tours are just brilliant from the start to the end . We saw so much in Jordan and learnt so much about the history, culture and traditions of this beautiful country . We had a very small group of 10 which was great. We felt safe the whole time so please don’t cancel or not book because of the present situation as this country is very safe.
Highlights were Petra and staying overnight in Wadi Rum desert.

Experience Japan

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
First class from start to finish.
Attention to detail superb from pickup to the return home.
Our tour guide was exceptional, from history lessons ,to her attention to detail, nothing escaped her! She really was great, had a great sense of humour, even though at times it must have felt like she was herding cats!!,,
Would not hesitate to use Wendy Wu tours in future.

Ancient China

Monday 18 Nov 2024
Overview Rating:
Our Tour: Excellent
My trip to China was a very interesting experience.
I was impressed with the extraordinary history, culture and how advance the modern cities, the fast train, the roads and highways.
The trip was a real success because our excellent guide Betty. She was so aware of our security and needs. Besides her perfect English, her interesting anecdotes made our long bus journeys pleasant. Very grateful with her
The food was delicious and nice to go to local restaurants to see the real way of eating of Chinese people.
The fast train was amazing to ride. The train station so clean and organized
Impressed me the cleanliness and organization of the cities in general
The others guides and bus driver were very nice too, specially Tony in Beijing and Johnny in Datong etc…
Thank you to Wendy Wu tours for perfect organization of my tour to China

69972

Wednesday 06 Nov 2024
Overview Rating:
Our Tour: Excellent
Alexia was very helpful and knowledgeable. I liked the fact I was informed every step of my booking to the last minute when my ticket and itinerary arrived. Everything about this holiday was great, The scenery was breathtaking. The food was excellent. There was something different to visit and marvel. The Tour Guide was friendly and easy to get on with. I will definitely book with Wendy Tours again. I fell in love with South Korea and I can’t wait to return.

69972

Tuesday 05 Nov 2024
Overview Rating:
Our Tour: Excellent
A visit to S. Korea with Wendy Wu was a great shorthand to know a little more and to highlight where to come back to. It’s a fascinating place with an incredible history. The tour was well organised with a joyful guide who made the trip a stress free pleasure. No one can really see a country in two weeks but a trip touching on so many sides of the place was a great way to get a feel of it and feel confident enough to go again independently. I would go again after this trip and also I’d use Wendy Wu Tours again to see other countries to get a feel for if I’d return.

Chile: Top to Toe

Saturday 26 Oct 2024
Overview Rating:
Our Tour: Excellent
Chile is an amazing country, its beauty not known well as we were asked why we wanted to go there. Our Wendy Wu tour exceeded all our expectations. Chile has unique geography. We experienced a range of climates along with regional cuisenes and drinks carefully chosen restaurants and places for our meals.
Our journey started in Santiago, Chile's modern vibrant capital and continued through Valparaiso, San Pedro de Atacama, Puerto Varas and Puerto Natales. Each destination gave different aspect of the climate, beauty and wonder of Chile.
The Atacama was especially magical. It is a place like no other. One could feel the 'earth energy' Pachamama there.
Wendy Wu Tours crafted an exceptional itinerary, with carefully chosen hotels and restaurants. We enjoyed the company and guidance of our brilliant tour guide, local guides and drivers. They were exceptionally good.

Angkor to the Bay

Tuesday 22 Oct 2024
Overview Rating:
Our Tour: Excellent
This was a holiday of a life time for me. I researched for holidays in Cambodia for a while and decided to book with Wendy Wu Tours as it incorporated Vietnam too. Both the countries were amazing, their people, cuisine and historical buildings were incredible. The guides for both countries were extremely knowledgeable about current affairs and the history and made the whole travel experience feel seamless. My fellow travellers were also great fun and helped with making the holiday enjoyable. I had such an amazing experience that when I got back to the UK, I booked next years holiday with Wendy Wu.

Dreams of Nature

Monday 07 Oct 2024
Overview Rating:
Our Tour: Excellent
Dreams of Nature UKQ660552
5th to 27th September 2024

This was without no doubt my one of the best and
truly felt like a Wish and Dream come true fulfilled
with absolutely excellent experiences and bringing back lifetime lingering memories

It was very well organised with detailed daily itineraries and seamless tour culminating in my safe return home. The Travel Consultants are very friendly, knowledgeable and very professional in portraying its Owner Wendy Wu's passion, enthusiasm and offering a unique travel experiences not only as China but worldwide Tours

The Hotels were of high quality standards and unique in its own ways!
.
Our National guide Raymond Lu was very professional with excellent historical and Geographical knowledge, fantastic customer services, always eager to help and support with positive attitude and always had a good focus for care safety and with great attention to details no matter how minute it may appeared throughout the journey - be it Hotel check in, comfort breaks dietary requirements, Bullet train and cruises checking and
to endless lists of the questions etc fellow travellers!
We were also fortunate to have local guides Oscar,LJ and Peter showing their respective regions with Passion expertise and made us feel welcoming

I would highly recommend without any hesitations to Feel, See, smell, Taste, Hear and experience with Difference these incredible Natural wonders of China - my favourite Zhangjiajie and the national parks with breathtaking and stunning views of the sandstone pillars,gorges and the canyons- unique experiences walking on the Glass bridge and the walkways.
The magnificent Yangtze River Cruise with the Professional and friendliest Crew ever, Three gorges Dam with its historical and magnificent Engineering feat and the Upstream & Downstream Ship upliftment and many more excursions were well organised My another favourite was the
Part of Tibet - Nine Villages Valley with mesmerising crystal clear lakes,Rivers Waterfalls and natural , serene and tranquil views

The culinary dietary requirements as a vegetarian were well looked after plus all the local folklore and evening entertainments were amazing!

In my views China is openly welcoming back Tourism and I will certainly look forward to explore other known parts of China and book the tour with One & Only Wendy Wu Tours my all time Favourite.

Dreams of Nature UKQ660552 certainly exceeded my expectations 😘

With much appreciation and from the bottom of my heart I Would like to say a big "Thank You to All at Wendy Wu Tours in making this dream come true!

Acknowledging the virtual Tour clip with Wendy and her Top Team first visit after China reopened made my heart set to visit these lovely place - want to revisit the dream !!!

China by Rail

Wednesday 02 Oct 2024
Overview Rating:
Our Tour: Excellent
My name is Diego Citroni and I took part in the China by rail tour from 7 September to 27 September 2024 with code UK12345678.
Once the trip is over, I want to describe my impressions: It all started around March when searching on Google to show me organized tours in China I came across Wendi Wu's website and while scrolling through the various proposals I was amazed by the China by rail proposal: the locations visited and the length of the tour.
The departure was not entirely easy for me because I discovered that both Alipay and Wechat pay did not work even though I had configured and recognized my credit card from these APPs. Other problem, my credit card was not accepted at ATMs to withdraw cash, luckily, I also had some cash that I could change, as if that were not enough, the Chinese SIM in my possession did not work.
When I arrived in China, I found Mr. Addison and another person that kindly escorted me to the hotel.
The tour was as expected and I had a lot of fun seeing beautiful and interesting things. Of course, not everything can go well, but here it depends only on me, who has a very personal diet, as I do not eat meat from animals with feathers (chicken, duck, turkey, goose, etc.) and I do not eat spicy food. In Italy, there are many Chinese restaurants and Italians frequent them.
Our guide deserves a separate mention; he was always up to his role. He was able to mix and create a group of people from different countries, Australia, New Zealand, Singapore, England, Ireland and Scotland, as well as myself, Italy, I don't think I forgot anyone and he was able to organize all the transfers and tasks that arose as the trip progressed.
Personally, I have to thank him because he helped me get a Chinese SIM card. About a week before the end of the tour, I lost my glasses, so I had problems seeing up close.
One evening, when I was having trouble eating dinner, I warned him that I would not go because I was unable to eat food. He came to my room door and brought me some fruit, and if that was not enough, he brought me a pair of reading glasses that gave me back my sight. I cannot thank Mr. Addison enough for all the attention.
Talking with my friends on the tour, everyone agreed that we were lucky to have him as a companion during our trip and that if things always went well, it was all thanks to him.
If I had to give a definition of Addison, he was like the shepherd who scrupulously cared for his flock, making sure that everything was at the maximum level of safety and perfection for all his sheep.
Lastly, he gave us a video where he filmed the highlights of our trip, leaving us with an indelible memory of him and of all of us.
Now I am home, other trips? We will see about the well-deserved rest for now.
Best regards
Diego Citroni

Majestic Yangtze

Saturday 28 Sep 2024
Overview Rating:
Our Tour: Excellent
We absolutely loved our two week tour to China. The organisation was exemplary and the tour guide- Ruby- was the best!
I can’t recommend Wendy Wu tours enough, what a fabulous experience and so many memories made!

Japan Uncovered

Friday 27 Sep 2024
Overview Rating:
Our Tour: Excellent
We chose this tour as it visited virtually all the places we wanted to visit. We always go for Escorted Tours with all meals included and everything organised for us. This was our first tour with Wendy Wu and it really was worth paying a little more for the quality of service we received, particularly from our National Guide (Coco) who was professional, friendly and worked incredibly hard. As for Jaoan, we loved the country especially the culture (organised, quiet, polite, clean) and the highlights were: Hiroshima, Kyoto, Tokyo and the Snow Monkeys. Mention also should be made of the gardens, castles, temples, shrines, mountains, wooded hillsides, bullet train, rice fields and Sumo Wrestling. Lastly, we enjoyed the variety of food on offer including around 35% Western - we were able to try the whole range of Japanese cuisine including having to cook our own food on occasions - fortunately we were always provided alternative cutlery as well as chopsticks. Hotels were all of a high standard as were the toilets!

Wonders of China

Saturday 03 Aug 2024
Overview Rating:
Our Tour: Good
Overall very good but some frustrations over places not visited on previous similar tour. Recommend comparison of alternative tours to ensure places visited best match expectations before final choice.

China Revealed: Shanghai to Zhangjiajie

Thursday 06 Jun 2024
Overview Rating:
Our Tour: Good
The time to get to Siem Reap was very long. Then the following day we had a very long unexpected bust trip to get to the ship.. our time on the Mekong Victoria was very enjoyable. The tours were very good. It was a bit scary at times getting ashore and to the area we were visiting. Thankfully the crew were there to help us. A safe hand wasn’t far away! Having a morning and an afternoon tour was a great advantage in the heat, a break until 2.30 was great.
The staff on the ship were a credit to company. Always welcoming and remembered the drinks passengers liked. Nothing was too much for the passengers.
The included tours were interesting, it was great to see the culture, history and industry of the countries . Enjoyed the variety of meals. Having to travel 3+ hours to Ho Chi Minh airport was again unexpected. Having four days at Phu Quoc was a good opportunity to relax and chill after the busy cruise. Overall we had a great holiday. .

Road to Samarkand

Tuesday 04 Jun 2024
Overview Rating:
Our Tour: Excellent
My first time with Wendy Wu and it was everything I expected. All connections went smoothly, communication was good and the guides were knowledgeable and attentive. The hotels were comfortable and varied from opulent to rustic and homely. Always clean and comfortable, toiletries and towels provided. Breakfasts plentiful in choice with some unexpected dishes (beef casserole!), Hercules porridge (delicious) and usual cold meats, eggs, pastries, fruit, etc. Meals were astounding with plenty of salads, soups, meat and veg followed by fruit, sweets or small cakes. Large portions as well. All the restaurants were quirky from decoration to opulence which was great. The coach was comfortable, water supplied in plenty. Frequent stops. Some roads bumpy but that is to be expected. The scenery in Kyrgyzstan was amazing and the view to a world of long ago nomadic lifestyle was refreshing. The animal market at Karakol was amazing as was the eagle demonstration. Uzbekistan - more modern, with specific buildings of beauty in every city. We learnt about the history of the area - fascinating; the workmanship of ceramics and textiles was beautiful; the walking tours were not too long and we always had some time to relax in the late afternoon. I had wanted to visit this area for a number of years and was not disappointed. Highly recommended.