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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Treasures of Taiwan

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

69522-PRE

Friday 14 Mar 2025
Overview Rating:
Our Service: Excellent
We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

China: Winter Wonderland

Tuesday 11 Feb 2025
Overview Rating:
Our Service: Excellent
Polite advisor told me what I needed to know when asked. As a solo flyer first time I've never done a connecting flight so it did stress me alot but the advisor put me at ease. This is my first trip solo outside of UK and first trip with wendy wu tours. I plan on doing more as these tours are ideal for what I need

55032-PRE

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Treasures of Taiwan

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

Tibetan Wonders

Friday 31 Jan 2025
Overview Rating:
Our Service: Excellent
Chris was very professional, knowledgeable with the Travel products and assisted me with great customer care services.
All detailed informations of the Tour package were carefully provided that really helped in finalising
booking the Tour.
Chris is certainly an asset to the renowned Wendy Wu’s Tours and wish you many successes in the future!
Well done and Many Thanks .👍

Treasures of Taiwan

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
I have travelled with Wendy Wu Tours to many countries and have never been disappointed. The itinerary is full and accommodation excellent. Everything is taken care of so that you can fully immerse yourself in the experience of visiting a wonderful destination. Cannot fault them.

52848-PRE

Saturday 07 Dec 2024
Overview Rating:
Our Service: Excellent
We have been away with Wendy Woo Tours in the past and have just booked a holiday for next year.

Magnificent China

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Extremely helpful staff answered all my questions with great knowledge of the tours as well as personal experience of them. Thank you especially to Arti!

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

68702-PRE

Saturday 24 Aug 2024
Overview Rating:
Our Service: Excellent
Everything has always been perfect. We are well looked after. They offer a great selection of tours to suit all requirements. All meals, at well sourced places, are included. Great internal guides. Couldn't ask for more.
We have been on three tours so far and have just booked our fourth.

Our Response


Thank you for your wonderful review! We're thrilled to hear that you've enjoyed your tours with us and appreciate your continued trust. It's great to know that our meals, guides, and tour options have met your expectations.
Do let us know if we can be of any further assistance.
Kind regards,
Jimmy, Wendy Wu Tours

Magnificent China

Friday 16 Aug 2024
Overview Rating:
Our Service: Excellent
I have attended a few of the Wendy Wu online travel shows, which are always very inspiring and informative, and give the opportunity to have my questions answered. I decided to take advantage of the new China brochure launch offers to book an escorted tour, and found Arti to be extremely helpful in comparing and contrasting the tours I had shortlisted and checking prices for a range of options. I have now booked and am very much looking forward to my Magnificent China Tour, with Dubai Stopover.

Our Response

Thank you for your feedback! We’re thrilled to hear that the online travel shows and Arti’s assistance helped you with your booking. We hope you have an amazing time on your Magnificent China Tour with Dubai Stopover!

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours

Kerala and the Southern Highlights

Saturday 10 Aug 2024
Overview Rating:
Our Service: Excellent
I have always received excellent service from Wendy Wu's. Their staff are polite & friendly & very helpful when you are booking a tour or customising it to meets you needs.
I have been on three tours with them & have recently booked a fourth. Each has been a wonderful experience, with excellent tour guides. The tours ensure you see as many places of interest as possible during your visit & are extremely enjoyable & informative. The tour guides provide an excellent service & ensure all needs are catered for. I thoroughly recommend this travel company.

Our Response

Thank you so much for your kind words and continued trust in Wendy Wu Tours! We’re delighted to hear that you've had such positive experiences with us over the years, and it’s wonderful to know our team has been helpful, polite, and accommodating. It’s always a pleasure to assist you in customising your trips and ensuring they meet your needs.
Your feedback on the tours and the exceptional service from our tour guides is greatly appreciated. We’re thrilled that you find our itineraries enjoyable, informative, and packed with great sights. Knowing that you’ve booked your fourth tour with us means a lot!

We look forward to helping make this upcoming adventure just as memorable as your previous ones. Thank you for recommending us and for being a valued customer. Jimmy, Wendy Wu Tours.

Treasures of Taiwan

Thursday 25 Jul 2024
Overview Rating:
Our Service: Excellent
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Japan Uncovered

Friday 12 Apr 2024
Overview Rating:
Our Service: Excellent
I've travelled in two Wendy Wu small group tours. Vietnam in 2016 and most recently India in April 2024. The itineraries were comprehensive, the hotels and meals of a very good standard and the guides - National and local - superb. I travelled in a group of 28 people to India - a great mix of Brits, Irish, Aussies and Kiwis which really made the trip extra special. Everything is arranged - the only extras you need are money for any drinks, for shopping and some of the optional extras offered like shows or additional excursions. You don't have to do the add-ons as the standard tour is already very comprehensive including excursions but eg in the India tour - the night tour of Jaipur by Jeep and the show at Agra about the the origins of the Taj Mahal were both great and worth the small extra. Any small issues were quickly resolved by the excellent National guide - for India our National Guide was the ever smiling Vishal. A fair number of long bus rides in India but I loved that as it gave me plenty of opportunity to observe the real India as we drove through. I dont think I'll ever quite get over the sight of cows casually strolling everywhere even down the middle of busy roads or how Indian girls manage to sit side saddle on a moped in a sari and not fall off! Coaches were all of an excellent standard as were the drivers - especially the cool, calm Mr Singh who navigated us safely through the Indian road system and some tight parking spots to get us right to the hotel door. Booking was easy, getting visa simple and the itinerary produced by Wendy Wu was very comprehensive. All I had to do was enjoy the trip and the spectacle of India, take literally 100's of photos and not have to worry about getting from A-Z . Thoroughly recommend Wendy Wu as I've two absolutely fantastic and memorable group tours to Vietnam and India now - and Ive just booked a Japan group tour for March 2025. Cannot wait to Wu again!