Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Thailand Highlights

Tuesday 13 Feb 2024

Overview Rating:

Our Service: Excellent

Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.

Angkor to the Bay

Sunday 04 Feb 2024

Overview Rating:

Our Service: Excellent

Jamie gave good advice and helped us to source the best deal for our chosen trip to Cambodia and Vietnam

Around Cambodia

Thursday 30 Nov 2023

Overview Rating:

Our Service: Good

The booking experience was ok - some confusion about confirming the booking and with the Visa processing. The estimate of how much spending money you'll need is meaningless - it doesn't breakdown what it would be for and depends on how much of a buyer of local produce you are likely to be

Angkor to the Bay

Thursday 20 Jul 2023

Overview Rating:

Our Service: Excellent

That morning in the post, i had received a flyer from Wendy Wu featuring reductions on Single Supplements. There was a trip I had been considering to Vietnam and Cambodia but had not made any firm choice of company. It seemed a good opportunity to progress this idea. Later that morning I telephoned WW and very quickly got through to an agent. He was able to confirm that there was a trip available in the period I wanted and did have 50% off the single supplement. He was also very pleasant to deal with. I had not research the WW brochure or web site in advance because I have traveled with them twice before, India and Japan, and these had both been in my list of top three holidays. Without further hesitation I booked the trip I wanted, all within a 15 minute phone call.
What more could they have done to further enhance their service, sense 5 Stars.

Around Cambodia

Sunday 25 Jun 2023

Overview Rating:

Our Service: Excellent

Third time I’ve booked with them, very helpful and friendly service as always, the lady I spoke too ( sorry I forgot your name 😂) was able to sort out everything for me.

Around Cambodia

Thursday 10 Nov 2022

Overview Rating:

Our Service: Excellent

Alexia was very patient, helpful and courteous. As I would expect from this company

Around Cambodia

Wednesday 31 Aug 2022

Overview Rating:

Our Service: Good

I was dealt with very efficiently and was able to book my tour. I do feel however that the agent could have been a little friendlier.

Around Cambodia

Sunday 19 Jun 2022

Overview Rating:

Our Service: Excellent

My husband and I enquired about the tour's in Cambodia. One of them stood out for both of us. We went through everything and we decided to go ahead and book. The process was simple. Everything was done within a few minutes. Can't wait to go to Cambodia.
Thank you for all your help.

Around Cambodia

Wednesday 26 Feb 2020

Overview Rating:

Our Service: Excellent

Effective booking service.

Laos and Cambodia Unveiled

Thursday 02 Jan 2020

Overview Rating:

Our Service: Excellent

My third trip with Wendy Wu.
The time given and knowledge about the tours on offer is made very personal to each enquiry ensuring that each booking is well within what each holiday maker is expecting and often far more.
There is no feel of pressure put upon the enquirer to confirm a booking which makes one feel comfortable with their decisions when made.

Vietnam & Cambodia Discovery

Tuesday 08 Oct 2019

Overview Rating:

Our Service: Excellent

very helpful

ANGKOR TO THE BAY

Sunday 05 May 2019

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

This was a great tour, the guide in Cambodia was fantastic!
The sites were amazing and Halong Bay and Angkor Wat were the highlights for me.
The only thing i would change would be the amount of food at meals, in that heat you do not need to eat 6 courses for lunch...

Product :

Excellent tour, sites were fantastic especially Angkor Wat and Angkor Thom.
The cruise on Halong Bay was amazing and unforgettable.

Our Response

Thank you for your amazing review!

We are delighted to hear you enjoyed your tour to Cambodia. It is lovely to discover your holiday highlights - Halong Bay and Angkor Wat and hope these memories remain with you for many years to come!

Please be assured your comments regarding the meals during your tour have been taken onboard.

We would be honored to welcome you onboard another Wendy Wu tour in the future.

VIETNAM & CAMBODIA DISCOVERY

Friday 26 Apr 2019

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

The tour seas excellent from beginning to end.

Product :

EXCELLENT tour from beginning to end

CAMBODIA & VIETNAM REVEALED

Saturday 06 Apr 2019

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

The way the trip was organised was first class in every way and I would certainly recommend Wendy Wu to my friends.

Product :

It was a wonderful insight into the history, culture and modern life in Cambodia and Vietnam.

ANGKOR TO THE BAY

Monday 01 Apr 2019

Overview Rating:

Our Service: Excellent

The whole holiday went very well. The flight was very good and we had no problem changing in Hanoi to fly on to Siem Rep. We were met at the airport and taken to out hotel.
The guides in Cambodia and Vietnam were both excellent. Tidily dressed, spoke clearly and obviously knowledgeable.
The content of the tours was as described and was well organised.
The make up of our group was good - we all got on very well and had a great time.
The flight home was as good as the flight out.